On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Goldbelly Reviews Summary
The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
The steaks arrived cool to the touch. And packed with extreme care.
The Burnt Almond Custard Torte arrived in perfert condirion and beautifully and very safely wrapped. Good job!
Perfectly packaged and easy to prepare. Next best thing to being there.
The order process, on time delivery and freshness. All good!
My initial BBQ order went flawlessly. My second order of Lous Chicago pizza was a disaster. FedEx lost the order en route and the pizzas sat in a warehouse over the weekend. The showed up warm. I opened a ticket and have yet to hear back from anyone. My third order should show up today. I am crossing my fingers.
Every thing was excellent. Delivery and taste was awesome. Thank you.
My Boyfriend was so surprised when he opened the box! It was pack so well and classes. The pastrami from Langer's was so awesome. I am craving it all over again just writing this review!
The cookies arrived in great packaging and none were broken
Lobster and makings were delivered perfectly cold and ready to make.
Every thing was precisely as advertised and the speedy delivery made it perfect.
Everything! Great service.On time delivery. Product well packed.
Bagels were delivered on time and were fresh/delicious!
The whole experience. Order arrived in 2 days even during this crazy time of COVID19. Of course, Jim's steaks were just like I remembered. Can't get a good cheesesteak in Texas... until I found Goldbelly!
I wish I could forward you the video of the 5 yo in lockdown in Brooklyn who was so thrilled to get a package delivered to her, containing her imaginary best "gessert" ever: ice cream donuts!
Everything went quite well with the ice cream delivery. The Raffeto's is delayed because of covid -19. Completely understandable. My niece was the recipient of the order from Pike Place as well as the ice cream from Capannari. The order from Raffeto's goes to her as well. Today, I received my order from Yonah Schimmel. Everything was great. They were one knish light on the order. Not a problem for us at all. Thank You! We look forward to working together in the future. Bill Forkell
Delivered on time to the right person. Was exactly what was ordered and was refrigerated correctly.
Order came timely and the food was way better than expected!
Even though Shipment was delayed it was worth waiting for. Great, secure packaging. Thanks
From the business
Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members