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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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The service was great
May 7, 2020

The service was great. Arrived on time and in perfect condition

Date of experience: May 6, 2020
Virginia
1 review
0 helpful votes
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It was a little gift to my daughter, who is from the Northeast, but now lives in Denver. She is incredibly appreciative and when I asked if it was the "real deal," she said "absolutely". That made me very happy (and her!)

Date of experience: May 6, 2020
Virginia
1 review
0 helpful votes
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The ordering process was great and everything was received timely.

Date of experience: May 6, 2020
Virginia
1 review
0 helpful votes
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Pats cheesesteaks gave me a date of delivery and advised it could be later. Having a date and being told it could be a few days later was exactly what I needed to prepare so the package doesn't sit in the Arizona heat and spoil the food I paid lots of money for.

Date of experience: May 6, 2020
Virginia
1 review
0 helpful votes
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Everything
May 7, 2020

Everything... ordering, packaging, quality and directions

Date of experience: May 6, 2020
Virginia
1 review
0 helpful votes
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Arrived on time, packed great, still frozen and I was able to apply a coupon code

Date of experience: May 6, 2020
Virginia
1 review
0 helpful votes
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It was a seamless experience
May 7, 2020

It was a seamless experience. Your site is easy to navigate and I was able to quickly transact my request.

Date of experience: May 6, 2020
Virginia
1 review
0 helpful votes
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Everything was delicious, packaged well and had instructions on how to serve.

Date of experience: May 6, 2020
Virginia
1 review
0 helpful votes
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The ordering is easy, and the site is reasonably easy to navigate.

Date of experience: May 6, 2020
Virginia
1 review
0 helpful votes
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Website was easy enough to navigate and find what I wanted on the Russ and Daughters menu.

Date of experience: May 6, 2020
Virginia
1 review
0 helpful votes
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Product included what was ordered
June 12, 2020

Product included what was ordered. It arrived on time.

Date of experience: May 6, 2020
Virginia
1 review
0 helpful votes
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It was delivered on time, and was beautiful and delicious.

Date of experience: May 6, 2020
Virginia
1 review
0 helpful votes
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The food was delicious and what we ordered was reasonably priced.

Date of experience: May 6, 2020
Virginia
1 review
0 helpful votes
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Perfect cookies were delicious! Package came on time. Absolutely perfect thanks

Date of experience: May 6, 2020
Virginia
1 review
0 helpful votes
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The cake was probably the best cake I've ever had!

Date of experience: May 6, 2020
Virginia
1 review
0 helpful votes
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Easy to pick out items on the website and product was delivered timely and as described

Date of experience: May 6, 2020
Virginia
2 reviews
0 helpful votes
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Delivery was early! My sister informed me they were delicious!

Date of experience: May 6, 2020
Virginia
1 review
0 helpful votes
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All the info about my shipment
May 6, 2020

All the info about my shipment. Great communication.

Date of experience: May 6, 2020
Virginia
1 review
0 helpful votes
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Shipping got to me day before the tracking said it would

Date of experience: May 6, 2020
Virginia
1 review
0 helpful votes
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Delivered on time as promised and package remained cold

Date of experience: May 6, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States