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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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Everything went well! Food was there when it was suppose to be and delicious!

Date of experience: May 6, 2020
Virginia
1 review
0 helpful votes
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The pies were delicious, but a mess when they arrived.

Date of experience: May 6, 2020
Virginia
1 review
0 helpful votes
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It was easy to order
May 7, 2020

It was easy to order. Arrived in a reasonable amount of time.

Date of experience: May 6, 2020
Virginia
1 review
0 helpful votes
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Pizza's came on schedule
May 7, 2020

Pizza's came on schedule. And were completely frozen and packaged very well!

Date of experience: May 6, 2020
Virginia
1 review
0 helpful votes
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Great selection of awesome products. My order arrived right on time, even in the age of COVID. Thank you! :)

Date of experience: May 6, 2020
Virginia
1 review
0 helpful votes
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Everything! Got it fast, item (seafood) was ice cold, and it was delicious.

Date of experience: May 6, 2020
Virginia
1 review
0 helpful votes
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All good
May 7, 2020

All good. Well package. On time delivery. Could have used more rye bread. Also thought package included mustard

Date of experience: May 6, 2020
Virginia
1 review
0 helpful votes
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Food well packed and fresh when it arrived. And it was very good.

Date of experience: May 6, 2020
Virginia
1 review
0 helpful votes
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Food arrived properly frozen on time. Quick availability great food

Date of experience: May 6, 2020
Virginia
1 review
0 helpful votes
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The communication of what to expect and delivery service.

Date of experience: May 6, 2020
Washington
1 review
13 helpful votes
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I was so excited to treat my family with a deli dinner from Wexler Deli in LA to include corned beef, pastrami, turkey, Cole slaw, Russian dressing. Arrived in large box with food in an aluminum thermal bag that had not been sealed. The food had fallen out of the bag and was loose in box. Two very small cold packs were warm. Would you eat warm meat and Cole slaw? We wouldn't to we dumped it.

We get a weekly meal delivery of fresh food that takes three days of shipping. Always arrives properly sealed with large cold packs and very cold. So it can be done. Just not by Gold Belly and Wexler Deli

Date of experience: May 6, 2020
Virginia
1 review
0 helpful votes
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Food arrived in good shape
May 7, 2020

Food arrived in good shape. Joe's pizza tasted great!

Date of experience: May 6, 2020
Virginia
1 review
0 helpful votes
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Every! Loved the birthday cake and it arrived frozen and they ate it anyways will definitely order again! Best cake ever!

Date of experience: May 6, 2020
Virginia
1 review
0 helpful votes
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Beautiful happy birthday donuts for my daughter on her quarantined birthday!

Date of experience: May 6, 2020
Virginia
1 review
0 helpful votes
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The order was very easy to complete. It arrived when scheduled.

Date of experience: May 6, 2020
Virginia
2 reviews
0 helpful votes
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Everything went very well
May 7, 2020

Everything went very well. No problem with ordering foodstuffs came promptly and packaging was wonderful. The whole experience could not have been better. Have recommended the site highly

Date of experience: May 6, 2020
Virginia
1 review
0 helpful votes
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It was a really great experience. Food was amazing and also getting the pot to boil it all in was unexpected. Can't wait to order more for this company. Thank you for a wonderful experience!

Date of experience: May 6, 2020
Virginia
1 review
0 helpful votes
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Delivery was right on time and they said it was the best cake they have ever had!

Date of experience: May 6, 2020
Virginia
1 review
0 helpful votes
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The whole process was great and son-in-law loved his surprise

Date of experience: May 6, 2020
Virginia
1 review
0 helpful votes
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On time thank you so much for our little girls birthday.

Date of experience: May 6, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States