Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Goldbelly

Goldbelly

3.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Goldbelly?
grey stargrey stargrey stargrey stargrey star

Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
This company does not typically respond to reviews

We monitor reviews for authenticity

Virginia
1 review
0 helpful votes
Follow Nicholas T.
Unfollow Nicholas T.
Share Review
Report Review

Website is easy to use
May 7, 2020

Website is easy to use. Food was delivered on-time, well packaged, to specifications and very tasty. You made my dad's day.

Date of experience: May 7, 2020
Virginia
1 review
0 helpful votes
Follow Angela M.
Unfollow Angela M.
Share Review
Report Review

Arrived on time, intact and exceed expectations. I had it delivered for a friend's birthday and she proclaimed it the best Italian cream cake she's ever had.

Date of experience: May 7, 2020
Virginia
1 review
0 helpful votes
Follow Amy C.
Unfollow Amy C.
Share Review
Report Review

Accurate delivery date/time! Delicious fresh bagels!

Date of experience: May 6, 2020
Virginia
1 review
0 helpful votes
Follow William Y.
Unfollow William Y.
Share Review
Report Review

Everything, great deals, amazing food and impeccable service!

Date of experience: May 6, 2020
Virginia
1 review
0 helpful votes
Follow Leon M.
Unfollow Leon M.
Share Review
Report Review

Fast service, honesty, hardly any confusion on what you do or whom you serve and quality food

Date of experience: May 6, 2020
Virginia
1 review
0 helpful votes
Follow Michael A.
Unfollow Michael A.
Share Review
Report Review

Delivered on time
May 7, 2020

Delivered on time. Quality of packing was very good.

Date of experience: May 6, 2020
Virginia
1 review
0 helpful votes
Follow Amy K.
Unfollow Amy K.
Share Review
Report Review

The food arrived when stated and was fresh and delicious.

Date of experience: May 6, 2020
Virginia
2 reviews
0 helpful votes
Follow Burton S.
Unfollow Burton S.
Share Review
Report Review

It was easy and was able to do
May 7, 2020

It was easy and was able to do everything I wanted to do

Date of experience: May 6, 2020
Virginia
2 reviews
0 helpful votes
Follow Eliza R.
Unfollow Eliza R.
Share Review
Report Review

Everything
May 7, 2020

Everything. Delivery was on time and the cupcakes arrived intact. They tasted amazing and were beautiful!

Date of experience: May 6, 2020
Virginia
1 review
0 helpful votes
Follow shannon g.
Unfollow shannon g.
Share Review
Report Review

The product was delivered on time and in perfect condition.

Date of experience: May 6, 2020
Virginia
1 review
0 helpful votes
Follow Lila P.
Unfollow Lila P.
Share Review
Report Review

It arrived on the date chosen and was still frozen.

Date of experience: May 6, 2020
Virginia
6 reviews
0 helpful votes
Follow Kim S.
Unfollow Kim S.
Share Review
Report Review

Delivery was on time it was packaged well and the food was delicious

Date of experience: May 6, 2020
Virginia
1 review
0 helpful votes
Follow Morgan S.
Unfollow Morgan S.
Share Review
Report Review

Site is easy to use
May 7, 2020

Site is easy to use. Item came when they said and was packaged as stated. Cheesecake was delicious and a big hit.

Date of experience: May 6, 2020
Virginia
1 review
0 helpful votes
Follow Suzette J.
Unfollow Suzette J.
Share Review
Report Review

Great food but prices are of course high which makes it unreasonable to reorder much

Date of experience: May 6, 2020
Virginia
1 review
0 helpful votes
Follow Alexander M.
Unfollow Alexander M.
Share Review
Report Review

The presentation, the taste, quantity, and quality of the seafood were beyond my expectations! Delicious and simple the best!

Date of experience: May 6, 2020
Virginia
5 reviews
0 helpful votes
Follow Helyn C.
Unfollow Helyn C.
Share Review
Report Review

The food was fantastic! Easy to order, fast service, and wonderful foods.

Date of experience: May 6, 2020
Virginia
1 review
0 helpful votes
Follow Kelsey L.
Unfollow Kelsey L.
Share Review
Report Review

It was delivered as stated & in perfect condition. It was a gift, the recipient absolutely loved it. I will order again.

Date of experience: May 6, 2020
Virginia
1 review
0 helpful votes
Follow Cynthia A.
Unfollow Cynthia A.
Share Review
Report Review

It was well packed and came still frozen. It was picture perfect. It was so tasty and I was excited to try all the different cakes without having to travel.

Date of experience: May 6, 2020
Virginia
1 review
0 helpful votes
Follow Sally M.
Unfollow Sally M.
Share Review
Report Review

We got our food when projected and it was delicious!

Date of experience: May 6, 2020
Virginia
1 review
0 helpful votes
Follow Charleton G.
Unfollow Charleton G.
Share Review
Report Review

Delivery of sandwiches in accordance with packaging/delivery commitment.

Date of experience: May 6, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States