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Goldbelly Reviews Summary
The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.
This summary is generated by AI, based on text from customer reviews
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Timely delivery; quality food; exactly what I expected!
We ordered 3 dz sesame and 1 dz pumpernickel.
Received 1 dz onion, which we cannot eat, instead of pumpernickel.
Communication very clear; everything arrived in good order
Delivered, safely, on day we were told it would show up.
The cake arrived right on time! And it was delicious! Will order again!
Sent to California for my granddaughters 7 th birthday! Amazing rainbow cake!
Cake was delivered on-time and was delicious. We will likely order the same cake in the future.
Everything went well. The ordering process is easy. The bagels arrived quickly, were tightly wrapped and ready to be frozen.
The cake from Carlos bakery was delivered in perfect condition and met expectations 100%. It was beautiful colorful and fresh tasting.
Everything! My friends were happy to have bagels for a few days!
Amazing selection, fantastic food with quick delivery, beyond expectations!
Order was delivered as promised! Food was exceptional! Thank you
My order was well packaged and arrived on its scheduled day.
Everything went exactly as promised. I'm impressed it went so very well during this crazy pandemic times. I sent my son and his roommates (in California) St. Louis IMO'S pizzas (which they grew up on) and they were so excited. Thanks for a great experience. Made me the "hero" mom.
My first time using Goldbelly. Easy to locate the specific item I wanted to send as a gift. Shipped and delivered on time and as expected based on estimates noted at time of order. Food was high quality, well packed and fresh.
NOTHING! Luckily lou Malnati's saw my complaint, as well as MANY others on the extreme delays in shipping from goldbelly and stepped in and expedited my order!
Quality of cake was good. It tasted fresh and it was packed very carefully
Everything was perfect and my son and daughter-in-law are enjoying the cakes. TY!
From the business
Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members