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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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My baked goods arrived in good shape, packaged well and tasted fantastic!

Date of experience: May 7, 2020
Virginia
1 review
0 helpful votes
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My package arrived on time, packed with ice so everything was fresh

Date of experience: May 7, 2020
Virginia
1 review
0 helpful votes
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The lobster arrived cold and fresh in 1 day. The lobster stew was still frozen. The buns were fresh. I was skeptical that this would happen, and surprised when it did. I would not hesitate to order again.

Date of experience: May 7, 2020
Virginia
1 review
0 helpful votes
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Things didn't go well but you fixed it. So all is good. Thank you Nikki.

Date of experience: May 7, 2020
Virginia
1 review
0 helpful votes
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The packaging was done really well and the cake was wonderful!

Date of experience: May 7, 2020
Virginia
1 review
0 helpful votes
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Sent great pizzas to friends
May 7, 2020

Sent great pizzas to friends. Seems a great way to send local favorites to people who may be missing them

Date of experience: May 7, 2020
Virginia
1 review
0 helpful votes
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First, it was actually delivered when promised. And during this time of Covid-19 this is not always the case. That was important to us. It was sent as a gift to a family that just had lost someone. I thought instead of flowers and a basket of fruit, we would send lobster rolls. What a hit that was, and truly that had to make them smile.

Date of experience: May 7, 2020
Virginia
1 review
0 helpful votes
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Everything from ordering to shipping to eating - all good.

Date of experience: May 7, 2020
Virginia
1 review
0 helpful votes
Follow Carol S.
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Brisket was excellent and it was delivered as promised!

Date of experience: May 7, 2020
Virginia
1 review
0 helpful votes
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The site was easy to navigate and the food was delivered on time and delicious!

Date of experience: May 7, 2020
Virginia
1 review
0 helpful votes
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Arrived on time
May 7, 2020

Arrived on time. Bagels were well wrapped and fresh.

Date of experience: May 7, 2020
Virginia
1 review
0 helpful votes
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Delivered when was expected, excellent product
Thank you for the timely delivery during these crazy times!

Date of experience: May 7, 2020
Virginia
1 review
0 helpful votes
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Everything! The package alive on time and perfect condition. It was a hit with my friends.

Date of experience: May 7, 2020
Virginia
1 review
0 helpful votes
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On time shipping, cost was reasonable, well packaged. Product was a gift shipped directly to the recipient.

Date of experience: May 7, 2020
Virginia
1 review
0 helpful votes
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Perfect in every way! Ordering was easy. Communication great. Arrived on time. WAS OUT OF THIS WORLD DELISH! Thank you Nadia Cakes and Goldbelly!

Date of experience: May 7, 2020
Virginia
1 review
0 helpful votes
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Ordering process was easy
May 7, 2020

Ordering process was easy. Love the multiple options. I am from Chicago so love that style of pizza but I don't want to be limited to just Malnatis as I am with taste of Chicago.

Date of experience: May 7, 2020
Virginia
1 review
0 helpful votes
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Delivery was prompt, the cheesecake was delicious and exactly as we remembered it

Date of experience: May 7, 2020
Virginia
1 review
0 helpful votes
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Everything went seen a map of where my package was. My order arrived right on time for my son's birthday. The cake was awesome.

Date of experience: May 7, 2020
Virginia
1 review
0 helpful votes
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Cake delivered as stated and by following instructions it turned out to be outstanding! I would definitely order from Goldbelly in the future!

Date of experience: May 7, 2020
Virginia
1 review
0 helpful votes
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Order was fulfilled quickly and arrived in a timely manner.

Date of experience: May 7, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States