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Goldbelly

3.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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Package arrived frozen
May 7, 2020

Package arrived frozen. And as advertised. Del was a day late, see below, but I get the reason. Just don't like being charged the fee.

Date of experience: May 7, 2020
Virginia
1 review
0 helpful votes
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The delivery and ordering process was easy and fast.

Date of experience: May 7, 2020
Virginia
3 reviews
0 helpful votes
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Very smooth ordering and on time delivery which was awesome at this time!

Date of experience: May 7, 2020
Virginia
2 reviews
0 helpful votes
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Everything went well! Start to finish! Would order again and would highly recommend.

Date of experience: May 7, 2020
Virginia
2 reviews
0 helpful votes
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Orders have been on time exactly as promised with excellent communication.

Date of experience: May 7, 2020
Virginia
1 review
0 helpful votes
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Perfectly packaged, arrived on time (even during pandemic) and was delicious!

Date of experience: May 7, 2020
Virginia
1 review
0 helpful votes
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Timely Delivery
Ice cream frozen and cheese spreads fabulous

Date of experience: May 7, 2020
Virginia
1 review
0 helpful votes
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Easy to navigate prompt response good communication

Date of experience: May 7, 2020
Virginia
2 reviews
0 helpful votes
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Easy to order and fast cost effective delivery of great products!

Date of experience: May 7, 2020
Virginia
1 review
0 helpful votes
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Great to have Montreal bagels
May 7, 2020

Great to have Montreal bagels. There's nothing quite like them.

Date of experience: May 7, 2020
Virginia
1 review
0 helpful votes
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Great job
May 7, 2020

Great job. Thanks for getting me food from a place i can't goto!

Date of experience: May 7, 2020
Virginia
1 review
0 helpful votes
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Ordering was easy and we received our gorgeous mixed berry pies on my birthday as planned.

Date of experience: May 7, 2020
Virginia
1 review
0 helpful votes
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The pie was fresh and the delivery method is superb to the point that you can do a scientific experiment with the dry ice! Thanks

Date of experience: May 7, 2020
Virginia
1 review
0 helpful votes
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The experience was great and my daughter loves the food!

Date of experience: May 7, 2020
Virginia
1 review
0 helpful votes
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Great choices, arrived on time, gift recipients were thrilled

Date of experience: May 7, 2020
Virginia
1 review
0 helpful votes
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Everything was easy, arrived on time and was delicious!

Date of experience: May 7, 2020
Virginia
1 review
0 helpful votes
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Received 2 of my 3 orders on time
June 12, 2020

Received 2 of my 3 orders on time. Food was excellent!

Date of experience: May 7, 2020
Virginia
1 review
0 helpful votes
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Variety of options is amazing
May 7, 2020

Variety of options is amazing... and food was very good -- it made a great gift.

Date of experience: May 7, 2020
Virginia
1 review
0 helpful votes
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The foods are terrific and delicious! Ordering is easy, too.

Date of experience: May 7, 2020
Virginia
1 review
0 helpful votes
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Well packed
May 7, 2020

Well packed. Arrived on time. UPS much better than Fedex More reliable.

Date of experience: May 7, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States