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The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.
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Easy to search, easy to order, and everything was delivered seamlessly
Pike Place Fish Market is fabulous. They do a first rate job of packing the seafood for shipping. And the freshness is evident to the eye and most definitely in the flavor.
The delivery was on time and this site is unique in what it does.
Everything went perfectly. Packaged correctly, easy to read instructions for heating and food tasted perfect.
Delivery was on time and the cake was in perfect condition
Order process was super-easy! Product arrived on time and was freaking awesome!
The cookies that I had sent as a gift, were as always a huge hit. They arrived in top tip shape, fresh and wonderful. Thank you.
Bagels were delivered quickly. Great assortment, quality was fantastic. Great to have a taste of home sent 3,000 miles away. Will order again ASAP.
My favorite ice cream was delivered from out of state and on time in great condition. Super lovely experience!
Easy order. Beautiful fresh baked goods delivered promptly.
Everything arrived within two days, very fresh and all was delicious
Everything, from beginning to end! The ordering, them letting me know that it would be delivered that day, and the packaging!
Customer service prompt and nice when I messed up my order. Food delivered timely and delicious.
Easy to find things, great selection, good pricing, and you got everything here on time during a pandemic!
Answer: Automated response. Also, i don't like how i have to write 50 characters for a response. Whatever my response isis what my response is.
Answer: Hi Julie! Thanks for reaching out. We proactively monitor all packages and will communicate any possible or actual delays via email directly to you. Please feel free to reach out to us via [email protected] if you have any questions. Thanks!
Answer: They aren't necessarily a scam, but very poor customer service policies. If anything goes wrong with your order, like it did with mine, they just blocked me from their Facebook page so I couldn't leave a review. It's just luck if your order arrives and looks as you would expect and if it doesn't you are out of luck. Just contact local bakeries or restaurants and have them deliver for you, no reason to pay Goldbelly and have a third party who cares nothing about your order throw it around in the back of their truck and deliver it trashed. Goldbelly is unscrupulous and a big risk of wasted money.
Answer: Hi Barbara! Yes, it is the same business- we added the extra L this year. Thanks!
Answer: I received NO credit Goldbelly is not standing behind it.
Answer: Hi Samantha- Goldbely ships the best, most iconic food in the US directly to your door from the very people who produce it. If you have any more questions or are looking for any suggestions please don't hesitate to reach out to us at [email protected] Thanks!
Answer: Hi Karen! Thanks so much for reaching out. We're working on reviews for the individual products, but in the mean time if you have questions on anything or would like any recommendations, please feel free to reach out to our team at [email protected] and we'll help you! Eat Well & Prosper! Capt. Goldbely
Answer: Please follow up again via email, chat or phone for a team member to review so we can further assist.
Answer: Hi there. You can place an order directly on line for the item you wish on www.goldbelly.com. You can also give customer service a call to assist you with placing the order.
Answer: Hi! They are one in the same- though we launched as Goldbely, we added the additional L last year. More L for the same low price :)
Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.

