Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Goldbelly

Goldbelly

3.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Goldbelly?
grey stargrey stargrey stargrey stargrey star

Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
This company does not typically respond to reviews

We monitor reviews for authenticity

Virginia
1 review
0 helpful votes
Follow Lexie B.
Unfollow Lexie B.
Share Review
Report Review

Easy to search, easy to order, and everything was delivered seamlessly

Date of experience: May 7, 2020
Virginia
1 review
0 helpful votes
Follow Katrina R.
Unfollow Katrina R.
Share Review
Report Review

Pike Place Fish Market is fabulous. They do a first rate job of packing the seafood for shipping. And the freshness is evident to the eye and most definitely in the flavor.

Date of experience: May 7, 2020
Virginia
1 review
0 helpful votes
Follow Jin K.
Unfollow Jin K.
Share Review
Report Review

The delivery was on time and this site is unique in what it does.

Date of experience: May 7, 2020
Virginia
1 review
0 helpful votes
Follow Joshua A.
Unfollow Joshua A.
Share Review
Report Review

Everything went perfectly
May 7, 2020

Everything went perfectly. Packaged correctly, easy to read instructions for heating and food tasted perfect.

Date of experience: May 7, 2020
Virginia
1 review
0 helpful votes
Follow Paula P.
Unfollow Paula P.
Share Review
Report Review

Delivery was on time and the cake was in perfect condition

Date of experience: May 7, 2020
Virginia
1 review
0 helpful votes
Follow Ashley M.
Unfollow Ashley M.
Share Review
Report Review

Order process was super-easy! Product arrived on time and was freaking awesome!

Date of experience: May 7, 2020
Virginia
1 review
0 helpful votes
Follow Wayne O.
Unfollow Wayne O.
Share Review
Report Review

The cookies that I had sent as a gift, were as always a huge hit. They arrived in top tip shape, fresh and wonderful. Thank you.

Date of experience: May 7, 2020
Virginia
1 review
0 helpful votes
Follow Nyree C.
Unfollow Nyree C.
Share Review
Report Review

Everything was perfect
May 7, 2020

Everything was perfect. Arrived in time in great condition

Date of experience: May 7, 2020
Virginia
1 review
0 helpful votes
Follow Rachel R.
Unfollow Rachel R.
Share Review
Report Review

The bagels arrived within the time predicted, and they were still fresh.

Date of experience: May 7, 2020
Virginia
1 review
0 helpful votes
Follow Kim M.
Unfollow Kim M.
Share Review
Report Review

Loved the cake & cookies, would definitely order again

Date of experience: May 7, 2020
Virginia
1 review
0 helpful votes
Follow Elaine A.
Unfollow Elaine A.
Share Review
Report Review

Bagels were delivered quickly
May 7, 2020

Bagels were delivered quickly. Great assortment, quality was fantastic. Great to have a taste of home sent 3,000 miles away. Will order again ASAP.

Date of experience: May 7, 2020
Virginia
1 review
0 helpful votes
Follow Vincent C.
Unfollow Vincent C.
Share Review
Report Review

Hoagies arrived on time and in good condition. Saved me a trip to Atlantic City. Although I have a trip planned in July but will use you again after that. Thanks.

Date of experience: May 7, 2020
Virginia
1 review
0 helpful votes
Follow Dylan L.
Unfollow Dylan L.
Share Review
Report Review

My favorite ice cream was delivered from out of state and on time in great condition. Super lovely experience!

Date of experience: May 7, 2020
Virginia
1 review
0 helpful votes
Follow Margaret K.
Unfollow Margaret K.
Share Review
Report Review

Easy order
May 7, 2020

Easy order. Beautiful fresh baked goods delivered promptly.

Date of experience: May 7, 2020
Virginia
1 review
0 helpful votes
Follow Judy W.
Unfollow Judy W.
Share Review
Report Review

Everything arrived within two days, very fresh and all was delicious

Date of experience: May 7, 2020
Virginia
1 review
0 helpful votes
Follow Alyssa B.
Unfollow Alyssa B.
Share Review
Report Review

Great presentation of choices, and ease of making a purchase.
Thank you!

Date of experience: May 7, 2020
Virginia
1 review
0 helpful votes
Follow Amber s.
Unfollow Amber s.
Share Review
Report Review

Everything, from beginning to end! The ordering, them letting me know that it would be delivered that day, and the packaging!

Date of experience: May 7, 2020
Virginia
1 review
0 helpful votes
Follow Joyce L.
Unfollow Joyce L.
Share Review
Report Review

Customer service prompt and nice when I messed up my order. Food delivered timely and delicious.

Date of experience: May 7, 2020
Virginia
1 review
0 helpful votes
Follow Samantha A.
Unfollow Samantha A.
Share Review
Report Review

Everything is super easy to find & the details for products are incredibly accurate.

Date of experience: May 7, 2020
Virginia
1 review
0 helpful votes
Follow Clareen W.
Unfollow Clareen W.
Share Review
Report Review

Easy to find things, great selection, good pricing, and you got everything here on time during a pandemic!

Date of experience: May 7, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States