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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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Ordering process was ok
May 7, 2020

Ordering process was ok. Tracking of delivery semi-accurate

Date of experience: May 7, 2020
Virginia
1 review
0 helpful votes
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On time delivery
May 7, 2020

On time delivery. High quality product.
Secure packaging.

Date of experience: May 7, 2020
Virginia
1 review
0 helpful votes
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Cake arrived in perfect condition even though it was unseasonably warm out. He said that the cake was very good.

Date of experience: May 7, 2020
Virginia
1 review
0 helpful votes
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Every thing was delivered on time and they were great

Date of experience: May 7, 2020
Virginia
1 review
0 helpful votes
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Shipping was fast and on time, pizza was perfect and delicious

Date of experience: May 7, 2020
Virginia
1 review
0 helpful votes
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My order was the 4 lobster rolls and moonpies. Everything was great and plenty of good fresh lobster meat for 4 sandwiches and easy directions to put it all together. A really nice gift for someone special

Date of experience: May 7, 2020
Virginia
1 review
0 helpful votes
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I ordered the pizza, they told me when it was coming, it arrived on time.

Date of experience: May 7, 2020
Virginia
1 review
0 helpful votes
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Customer service communication was extremely prompt and efficient

Date of experience: May 7, 2020
Virginia
1 review
0 helpful votes
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The order arrived right on time and the packaging was excellent.

Date of experience: May 7, 2020
Virginia
2 reviews
0 helpful votes
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On time and awesome
May 7, 2020

On time and awesome. Recommended to my husband already for a thank you gift to a co worker this week.

Date of experience: May 7, 2020
Virginia
1 review
0 helpful votes
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Everything was exactly as I ordered and arrived when it was expected... and the brownies were amazing!

Date of experience: May 7, 2020
Virginia
1 review
0 helpful votes
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Delivery was only one day after expected and in the current circumstances that was good.
Cakes arrived in good order and well packed.

Date of experience: May 7, 2020
Virginia
1 review
0 helpful votes
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It arrived on time and was packaged very good. The food tasted like it was fresh from the restaurant.

Date of experience: May 7, 2020
Virginia
2 reviews
0 helpful votes
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Our delivery of Jimmy Buff's hotdogs was perfect! Everything was packed efficiently and arrived exactly on schedule! Thank you Goldbelly for bringing some "Jersey" to Arizona!

Date of experience: May 7, 2020
Virginia
1 review
0 helpful votes
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My ordered was delivered on time and the bagels were still soft and fresh. They were double wrapped making them easier to heat and freeze.

Date of experience: May 7, 2020
Virginia
1 review
0 helpful votes
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Easy to order
May 7, 2020

Easy to order. Arrived on time. Food was excellent!

Date of experience: May 7, 2020
Virginia
1 review
0 helpful votes
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My order was perfect
May 7, 2020

My order was perfect. Shrimp and crab legs were delicious and I look forward to ordering again.

Date of experience: May 7, 2020
Virginia
1 review
0 helpful votes
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Excellent packaging and shipping. My items came totally fresh and beautiful.

Date of experience: May 7, 2020
Virginia
1 review
0 helpful votes
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The ordering process and overall website. I understand the lag in shipping, no issues there.

Date of experience: May 7, 2020
Virginia
1 review
0 helpful votes
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Shipment arrived well packaged and on date specified.

Date of experience: May 7, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States