Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Goldbelly

Goldbelly

3.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Goldbelly?
grey stargrey stargrey stargrey stargrey star

Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
This company does not typically respond to reviews

We monitor reviews for authenticity

Virginia
1 review
0 helpful votes
Follow Lisa S.
Unfollow Lisa S.
Share Review
Report Review

Everything! Customer service was excellent. Cake was delivered right on time. It looked great and tasted even better. Goldbelly helped make my sister's quarantine birthday a little happier. Thank you

Date of experience: May 1, 2020
Virginia
1 review
0 helpful votes
Follow Hirut W.
Unfollow Hirut W.
Share Review
Report Review

Everything, the packing, delivery and the taste of the scone.

Date of experience: May 1, 2020
Virginia
1 review
0 helpful votes
Follow Mary D.
Unfollow Mary D.
Share Review
Report Review

Food was sent promptly
May 1, 2020

Food was sent promptly. I haven't eaten it yet, but I assume it's great!

Date of experience: May 1, 2020
Virginia
2 reviews
0 helpful votes
Follow Tammi B.
Unfollow Tammi B.
Share Review
Report Review

Excellent quality - ordered Stan's Doughnuts from Chicago. Quick shipping and very fresh! Big hit!

Date of experience: May 1, 2020
Virginia
1 review
0 helpful votes
Follow Beverly K.
Unfollow Beverly K.
Share Review
Report Review

Everything was amazing! My parents loved it and said it was delicious. Thank you!

Date of experience: May 1, 2020
Virginia
1 review
0 helpful votes
Follow Alyssa R.
Unfollow Alyssa R.
Share Review
Report Review

Everything showed up well packed and fantastic tasting

Date of experience: May 1, 2020
Virginia
1 review
0 helpful votes
Follow Mah W.
Unfollow Mah W.
Share Review
Report Review

The food was good
June 12, 2020

The food was good. It was delivered late, which sucked because it was for a specific date, but it arrived in one piece.

Date of experience: May 1, 2020
Virginia
1 review
0 helpful votes
Follow Courtney S.
Unfollow Courtney S.
Share Review
Report Review

Customer service offered to reship or credit our account for what happened. Thank you!

Date of experience: May 1, 2020
Virginia
1 review
0 helpful votes
Follow Kelly B.
Unfollow Kelly B.
Share Review
Report Review

The cake arrived on time, still frozen, and delicious!

Date of experience: May 1, 2020
Virginia
1 review
0 helpful votes
Follow Robert M.
Unfollow Robert M.
Share Review
Report Review

Food was great as expected
May 1, 2020

Food was great as expected. And it arrived on schedule.

Date of experience: May 1, 2020
Virginia
1 review
0 helpful votes
Follow Sophia O.
Unfollow Sophia O.
Share Review
Report Review

The delivery went well but the pizzas were not the same as the last time I ordered. They were much smaller. Misrepresentation

Date of experience: May 1, 2020
Virginia
1 review
0 helpful votes
Follow Milward B.
Unfollow Milward B.
Share Review
Report Review

All went well
May 1, 2020

All went well. Easy to order and delivery was on time.

Date of experience: May 1, 2020
Virginia
1 review
0 helpful votes
Follow Bryan C.
Unfollow Bryan C.
Share Review
Report Review

Pizza was good
May 1, 2020

Pizza was good. Crust was completely broken when we received.

Date of experience: May 1, 2020
Virginia
1 review
0 helpful votes
Follow Rose T.
Unfollow Rose T.
Share Review
Report Review

Online shopping
Delivered when promised
Food is consistently good.

Date of experience: May 1, 2020
Virginia
1 review
0 helpful votes
Follow Phyllis C.
Unfollow Phyllis C.
Share Review
Report Review

Crab legs were very delicious
May 1, 2020

Crab legs were very delicious.
Cheesecake was horrible. Texture was grainy, very little flavor; but crust was good. Had to throw cheesecake in trash because my guests and I disliked it so much.

Date of experience: May 1, 2020
Virginia
1 review
0 helpful votes
Follow Gretchen C.
Unfollow Gretchen C.
Share Review
Report Review

All was great
May 1, 2020

All was great. Delivery. Great ice cream. Frozen. All good thank you. Stay safe.

Date of experience: May 1, 2020
Virginia
2 reviews
0 helpful votes
Follow Arisa H.
Unfollow Arisa H.
Share Review
Report Review

Everything was delivered on the date promised. My daughter said they were the best crab legs she ever had. It made her birthday special. Thank you.

Date of experience: May 1, 2020
Virginia
1 review
0 helpful votes
Follow Doug D.
Unfollow Doug D.
Share Review
Report Review

Date stated product was going to ship ended up being 3 weeks later

Date of experience: May 1, 2020
Virginia
1 review
0 helpful votes
Follow Elizabeth T.
Unfollow Elizabeth T.
Share Review
Report Review

Great fish! Fast shipping and easy to navigate site.

Date of experience: May 1, 2020
Virginia
1 review
0 helpful votes
Follow Tu T.
Unfollow Tu T.
Share Review
Report Review

On this order was hard to say
May 1, 2020

On this order was hard to say. The process is always a piece of cake (pie)!

Date of experience: May 1, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States