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Goldbelly

3.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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Super fast delivery, and the pizzas were really good

Date of experience: May 1, 2020
Virginia
1 review
0 helpful votes
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On-time delivery
May 1, 2020

On-time delivery. Great promo offer. Great quality products.

Date of experience: May 1, 2020
Virginia
1 review
0 helpful votes
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I spite of slow response, you guys are doing great!

Date of experience: May 1, 2020
Virginia
1 review
0 helpful votes
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Communication was great, order shipped and arrived as scheduled

Date of experience: May 1, 2020
Virginia
1 review
0 helpful votes
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Ease of ordering
May 1, 2020

Ease of ordering. Selection of great food. Quality and speed of delivery. Was a fantastic experience.

Date of experience: May 1, 2020
Virginia
1 review
0 helpful votes
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Everything
May 1, 2020

Everything. The food was amazing and the delivery was fast.

Date of experience: May 1, 2020
Virginia
1 review
0 helpful votes
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No complaints
May 1, 2020

No complaints. Ordering went smoothly, was ordered as a gift, arrived on time, packed as promised. Family was thrilled. Full instructions included with easy directions. Delicious

Date of experience: May 1, 2020
Virginia
1 review
0 helpful votes
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Huge fan of the disaster pork sandwich. It arrived and I crushed it.

Date of experience: May 1, 2020
Virginia
1 review
0 helpful votes
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Everything went well - delivered on time and well received

Date of experience: May 1, 2020
Virginia
1 review
0 helpful votes
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Delivery, quality, ease of ordering. Nice to send family something ( Bagels!) they love and cant get where they live. Thank you!

Date of experience: May 1, 2020
Virginia
1 review
0 helpful votes
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Cake was delicious and delivered in time and In perfect condition.

Date of experience: May 1, 2020
Virginia
1 review
0 helpful votes
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Delivery as promised
May 1, 2020

Delivery as promised. Instructions clear. Food delicious.

Date of experience: May 1, 2020
Virginia
1 review
0 helpful votes
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The entire ordering experience was fantastic! We were sent notification emails every step of the way and getting to choose your delivery date was awesome! The food was delicious and perfect! Already recommending to friends!

Date of experience: May 1, 2020
Virginia
1 review
0 helpful votes
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What an amazing experience! Quick and perfect shipment! Will definitely use again. Thanks

Date of experience: May 1, 2020
Virginia
1 review
0 helpful votes
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Fun browsing all the selections. Easy ordering. Easy and fast shipping.

Date of experience: May 1, 2020
Virginia
1 review
0 helpful votes
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Delivered on the dates indicated at ordering time, good communication, product was as advertised

Date of experience: May 1, 2020
Virginia
1 review
0 helpful votes
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Pie arrived on time and person
May 1, 2020

Pie arrived on time and person absolutely loved it

Date of experience: May 1, 2020
Virginia
1 review
0 helpful votes
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Delivery and freshness of cake
May 1, 2020

Delivery and freshness of cake. My husband remembers rainbow cakes growing up. It was the best surprise. He loved it.

Date of experience: May 1, 2020
Virginia
1 review
0 helpful votes
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The ice cream was delicious and it was delivered right on time for my husband's birthday! So great!

Date of experience: May 1, 2020
Virginia
1 review
0 helpful votes
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Delicious cake
May 1, 2020

Delicious cake. Timely delivery. Happy birthday boy.

Date of experience: May 1, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States