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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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Delivered earlier than promised and in good shape. And my cheesesteak's were perfection and delicious.

Date of experience: May 1, 2020
Virginia
2 reviews
0 helpful votes
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Time schedule was good
May 1, 2020

Time schedule was good. Everything was packed properly and food was great!

Date of experience: May 1, 2020
Virginia
1 review
0 helpful votes
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My twin nieces turned 16 in quarantine and this cake was delivered by their birthday, and they loved it! Thank you! Highly recommend!

Date of experience: May 1, 2020
Virginia
1 review
0 helpful votes
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Everything! Easy to order, fast confirmation, notifiers of being mailed and arrival. Most importantly, it was in perfect condition and very tasty! So reassuring, since I am on the opposite coast and my daughter in lockdown for her birthday! Thank you so much.

Date of experience: May 1, 2020
Virginia
1 review
0 helpful votes
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Easy to order, super fast shipping, food was great!

Date of experience: May 1, 2020
Virginia
1 review
0 helpful votes
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The lobster tolls and the bread pudding were outstanding! Packaging was great to protect the food. I am so pleased with the order.

Date of experience: May 1, 2020
Virginia
1 review
0 helpful votes
Follow Heather S.
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The cake was absolutely delicious and perfect. What a treat definitely going to try mote places.

Date of experience: May 1, 2020
Virginia
1 review
0 helpful votes
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Easy ordering process
May 1, 2020

Easy ordering process. Option to choose delivery date.

Date of experience: May 1, 2020
Virginia
1 review
0 helpful votes
Follow Christi J.
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Ordering was easy and secure, and my Chicago deep dish Lou Malnati's pizzas arrived exactly when Goldbelly stated on my order. The pizzas were perfect too!

Date of experience: May 1, 2020
Virginia
1 review
0 helpful votes
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Delicious food, faster shipping than expected, and I easily sent my Grandmother a piece of home. :)

Date of experience: May 1, 2020
Virginia
1 review
0 helpful votes
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The cake was delicious and the ordering was so easy.

Date of experience: May 1, 2020
Virginia
1 review
0 helpful votes
Follow Emily R.
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Delivered on time and my daughter said it was well packed and delicious

Date of experience: May 1, 2020
Virginia
1 review
0 helpful votes
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Everything about ordering, delivery and product received was excellent.

Date of experience: May 1, 2020
Virginia
1 review
0 helpful votes
Follow Daniel P.
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The packages came on the day that was guaranteed. And the packages were properly sealed closed, and in tact. I am satisfied. I was surprised there were two packages. But I see how they were handled, so I am pleased. The product was not frozen, but were reasonably cold, and I put them in the freezer to use later.

Date of experience: May 1, 2020
Virginia
1 review
0 helpful votes
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Arrived on time and looked amazing. My grandkids were surprised and said it tasted great.

Date of experience: May 1, 2020
Virginia
2 reviews
0 helpful votes
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It was all so easy
May 1, 2020

It was all so easy. From looking for the items that I would like to order, to delivery

Date of experience: May 1, 2020
Virginia
1 review
0 helpful votes
Follow Kimberly A.
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The delivery from Hoboken, NJ to Pittsburgh, PA went so well! The cake was intact and was delicious!

Date of experience: May 1, 2020
Virginia
1 review
0 helpful votes
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Went smoothly
May 1, 2020

Went smoothly. Ordering was easy. I received updates as the delivery date got closer. Kenny & Ziggy's packing, instructions, and needless to say, food was perfect. This was for our kids and grandkids who are in a town where there is not much food delivery service. Since K&Zs is a favorite of ours, and theirs when they visit, this was a real treat. Thank you for helping make it so.

Date of experience: May 1, 2020
Virginia
1 review
0 helpful votes
Follow Deb F.
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The package was delivered on time, and the lobster roll was amazing!

Date of experience: May 1, 2020
Virginia
1 review
0 helpful votes
Follow Jonna G.
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Three items arrived beautifully, the bacon, carrot cake and the rainbow cake.

Date of experience: May 1, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States