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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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Order sent was exactly as I ordered. It also came very quickly.

Date of experience: May 1, 2020
Virginia
1 review
0 helpful votes
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The gift arrived on time
May 2, 2020

The gift arrived on time. It was packaged properly but more important was the fact that the food was delicious!

Date of experience: May 1, 2020
Virginia
1 review
0 helpful votes
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On time delivery
May 2, 2020

On time delivery. High quality cake with excellent instructions

Date of experience: May 1, 2020
Virginia
2 reviews
0 helpful votes
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Everything went well, I ordered the cake for my granddaughters birthday. Because of being in quarantine she was able to have her special birthday cake

Date of experience: May 1, 2020
Virginia
1 review
0 helpful votes
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The ice cream cake was not only delicious but it arrived on time and was still frozen. Thank you.

Date of experience: May 1, 2020
Virginia
1 review
0 helpful votes
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The site was super easy to use
June 12, 2020

The site was super easy to use. I loved it. And the choices are amazing

Date of experience: May 1, 2020
Virginia
2 reviews
1 helpful vote
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Everything went well
May 2, 2020

Everything went well. My order arrived when you said it would. The baked goods were delicious.

Date of experience: May 1, 2020
Virginia
1 review
0 helpful votes
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The cake was delivered on time in perfect condition.

Date of experience: May 1, 2020
Virginia
2 reviews
0 helpful votes
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Very expensive
May 2, 2020

Very expensive... but delicious and satisfying! Great shipping in styrofoam cooler and 4 freezer packs... a lot of care went into bagels!

Date of experience: May 1, 2020
Virginia
1 review
0 helpful votes
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Delivered on time and in great condition with excellent cooking and prep instructions.

Date of experience: May 1, 2020
Virginia
1 review
0 helpful votes
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Everything! Orders delivered on time and food was delicious!

Date of experience: May 1, 2020
Virginia
1 review
0 helpful votes
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Fast on-time delivery that was well-packaged. Product was delicious and lived up to its description.

Date of experience: May 1, 2020
Virginia
1 review
0 helpful votes
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Great selection, and satisfied a craving. Detailed delivery updates and friendly customer service. Will definitely purchase from here again

Date of experience: May 1, 2020
Virginia
1 review
0 helpful votes
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Everything! Food arrived in time for the Birthday Boys dinner.

Date of experience: May 1, 2020
Virginia
1 review
0 helpful votes
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Food was delivered in a timely fashion. It was delicious. A wonderful treat.

Date of experience: May 1, 2020
Virginia
1 review
0 helpful votes
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Got the strawberry cake for my birthday. It was so good I ordered it for my wife for mothers day! Carmel cake was good as well. Both were very well packed and were not damaged.

Date of experience: May 1, 2020
Virginia
1 review
0 helpful votes
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Simple ordering process, fast delivery and packed well!

Date of experience: May 1, 2020
Virginia
1 review
0 helpful votes
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We loved the cake
May 1, 2020

We loved the cake. It came just in time for our little party.

Date of experience: May 1, 2020
Virginia
1 review
0 helpful votes
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The cake for my 7 yr old grand daughter, in quarantine. No party, so cake very important! Packaged perfectly, cake arrived in mint condition. Photographed beautifully, but most importantly it was fresh and tasted wonderful. Made my 7 yr old grand daughter and her family very happy.

Date of experience: May 1, 2020
Virginia
1 review
0 helpful votes
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Package arrived when expected
May 1, 2020

Package arrived when expected. Food was nicely packaged and very cold upon arrival. It was delicious and I will definitely order again!

Date of experience: May 1, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States