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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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The lobster was fresh
May 2, 2020

The lobster was fresh. The components were packed very well. Nothing "squished". No disappointment. Fantastic!

Date of experience: May 1, 2020
Virginia
1 review
0 helpful votes
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It arrived quickly and my friend said the brownies were to die for!

Date of experience: May 1, 2020
Virginia
1 review
0 helpful votes
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The biggest thing for me was being able to send a food item that not only has an excellent quality of taste, but that the freshness and packaging were of excellent quality too! I will order again!

Date of experience: May 1, 2020
Virginia
1 review
0 helpful votes
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Good timing, good product
May 2, 2020

Good timing, good product. Site relatively easy to navigate.

Date of experience: May 1, 2020
Virginia
1 review
0 helpful votes
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Ordered as gifts
May 2, 2020

Ordered as gifts. Donuts made according to website. Prompt delivery. Recipients say they are delicious!

Date of experience: May 1, 2020
Virginia
1 review
0 helpful votes
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Everything was delivered on time and cool to cold.

Date of experience: May 1, 2020
Virginia
1 review
0 helpful votes
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They arrived in a timely manner and were well packed. I haven't tried any of them yet.

Date of experience: May 1, 2020
Virginia
1 review
0 helpful votes
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Everything went as described
May 2, 2020

Everything went as described. Shipment was on time!

Date of experience: May 1, 2020
Virginia
1 review
0 helpful votes
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It was delivered on time and looked beautiful. My friends really enjoyed it

Date of experience: May 1, 2020
Virginia
1 review
0 helpful votes
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The pizza's were damn near perfect. If felt like I was really at the restaurant.

Date of experience: May 1, 2020
Virginia
1 review
0 helpful votes
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The pies were amazing, the shipping time we great, and everything was packaged really well.

Date of experience: May 1, 2020
Virginia
1 review
0 helpful votes
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Ordering was easy
May 2, 2020

Ordering was easy. Delivery was exactly when promised.

Date of experience: May 1, 2020
Virginia
1 review
0 helpful votes
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The product arrived when promised. Also, customer service was very helpful when I made a mistake with my order.

Date of experience: May 1, 2020
Virginia
1 review
0 helpful votes
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The order was filled and shipped promptly. Delivery date was as requested.

Date of experience: May 1, 2020
Virginia
1 review
0 helpful votes
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Fast shipping, on time, even during our global pandemic.

Date of experience: May 1, 2020
Virginia
1 review
0 helpful votes
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The entire process was easy
May 2, 2020

The entire process was easy. Product came as promised. Will do it again.

Date of experience: May 1, 2020
Virginia
1 review
0 helpful votes
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Sent the orders to my daughter and her family in Seattle, WA. They loved Ferrara Bakery, said it was easy to get and delicious.

Date of experience: May 1, 2020
Virginia
1 review
0 helpful votes
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Ordered for a birthday present and thankfully came in the day before, and was awesome!

Date of experience: May 1, 2020
Virginia
1 review
0 helpful votes
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Everything! From the ordering,
May 2, 2020

Everything! From the ordering, confirmation of order, to shipping notifications, it was easy and wonderful! I've already shared the links with my friends and coworkers!

Date of experience: May 1, 2020
Virginia
1 review
0 helpful votes
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My order was delivered on time as promised and it was still cold, packed in dry ice. I loved it!

Date of experience: May 1, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States