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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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The lobster rolls were beyond my expectations! I passed your website on to family and friends!

Date of experience: May 1, 2020
Virginia
1 review
0 helpful votes
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Cake and cookies were delivered on time. They tasted delicious and were fresh.

Date of experience: May 1, 2020
Virginia
2 reviews
0 helpful votes
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Great selection, easy to navigate site, quick delivery.

Date of experience: May 1, 2020
Virginia
1 review
0 helpful votes
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Sent to my daughter as a gift, a treat, she loved it. Stated it was absolutely delicious!

Date of experience: May 1, 2020
Virginia
3 reviews
0 helpful votes
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Easy ordering and sending on the correct date! Quality was excellent! Delivery was on time and package was nice!

Date of experience: May 1, 2020
Virginia
1 review
0 helpful votes
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What an ABSOLUTE treat
May 2, 2020

What an ABSOLUTE treat. I'm from Texas and I am Quarantined in NYC. Having a piece of home was so comforting. I've recommended your website to everyone I know. Thank you!

Date of experience: May 1, 2020
Virginia
1 review
0 helpful votes
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Arrived on time and was loved by those who received it.

Date of experience: May 1, 2020
Virginia
1 review
0 helpful votes
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On time delivery
May 2, 2020

On time delivery. The recipient sent me a photo of the cookies - they looked great!

Date of experience: May 1, 2020
Virginia
1 review
0 helpful votes
Follow Lara S.
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I really likes tasting all the different flavors, now we know which flavor we like best and can order the whole cake next time! Each piece was delicious cold or room temperature!

Date of experience: May 1, 2020
Virginia
1 review
0 helpful votes
Follow Ann M.
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Everything/the food was yummy and thought it was a good value

Date of experience: May 1, 2020
Virginia
1 review
0 helpful votes
Follow Chandler C.
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Ordering was extremely easy and item was delivered on time.

Date of experience: May 1, 2020
Virginia
2 reviews
0 helpful votes
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Food was in excellent condition and received goods when I was supposed to.

Date of experience: May 1, 2020
Virginia
1 review
0 helpful votes
Follow Heather P.
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Came on time, well packed for shipment to keep cool.

Date of experience: May 1, 2020
Virginia
1 review
0 helpful votes
Follow Lauren N.
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Shipped and delivered on time; exactly what we ordered

Date of experience: May 1, 2020
Virginia
1 review
0 helpful votes
Follow Joanne E.
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Delivery was right on time and the cake was amazing- my family is still talking about it!

Date of experience: May 1, 2020
Virginia
1 review
0 helpful votes
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Delivery was fast and accurate
May 2, 2020

Delivery was fast and accurate. The cookies were very freshthank you. I put in another order for my parents because this experience was so good. Im very curious how cannoli will go :)

Date of experience: May 1, 2020
Virginia
2 reviews
0 helpful votes
Follow Allen S.
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Fast shipping and everything can safe, fresh and cold.

Date of experience: May 1, 2020
Virginia
1 review
0 helpful votes
Follow Chris L.
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Items were well packed and still frozen solid. Tracking made it easy to see when the package would arrive.

Date of experience: May 1, 2020
Virginia
1 review
0 helpful votes
Follow Susan H.
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The bread was fresh! Like I just picked it up at the store.

Date of experience: May 1, 2020
Virginia
1 review
0 helpful votes
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What I do not like is a bitter after taste. The initial bite tasted great, then the after taste destroyed the ecoerience.

Date of experience: May 1, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States