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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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It was very easy to navigate and select my choices.

Date of experience: May 1, 2020
Virginia
1 review
0 helpful votes
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The cake was delicious, though it was a room temperature and bent out of shape.

Date of experience: May 1, 2020
Virginia
2 reviews
0 helpful votes
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Pizza was delivered on time as advertised. And packaging was great.

Date of experience: May 1, 2020
Virginia
1 review
0 helpful votes
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Food was delivered on time and in perfect condition.

Date of experience: May 1, 2020
Virginia
1 review
0 helpful votes
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Food traveled well and arrived in a timely manner.

Date of experience: May 1, 2020
Virginia
1 review
0 helpful votes
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The lobster was beyond fabulous--fresh, moist and plentiful!

Date of experience: May 1, 2020
Virginia
1 review
0 helpful votes
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The items I ordered were great and all tasted like I remembered growing up in Chicago and New Mexico.

Date of experience: May 1, 2020
Virginia
2 reviews
1 helpful vote
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Frozen food delivered frozen
May 2, 2020

Frozen food delivered frozen. Fresh food delivered fresh

Date of experience: May 1, 2020
Virginia
1 review
0 helpful votes
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Easy to order, great communication, great customer service!

Date of experience: May 1, 2020
Virginia
1 review
0 helpful votes
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Everything went well
May 2, 2020

Everything went well. Very easy to order & my cake arrived right on time.

Date of experience: May 1, 2020
Virginia
2 reviews
0 helpful votes
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Nice variety, easy ordering process. Nice design and layout of the website.

Date of experience: May 1, 2020
Virginia
1 review
0 helpful votes
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Delivery from Anderson's arrived very quickly. Quality was excellent and quantity was as described.

Date of experience: May 1, 2020
Virginia
1 review
0 helpful votes
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It was awesome! I got to have something from my childhood that I can't get where I live today! It was such a treat!

Date of experience: May 1, 2020
Virginia
1 review
0 helpful votes
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It was delivered on time, the quality was as expected.

Date of experience: May 1, 2020
Virginia
1 review
0 helpful votes
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4 out of 5 orders were delivered timely and enjoyed

Date of experience: May 1, 2020
Virginia
1 review
0 helpful votes
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Was very concerned it would arrive as a disaster. Was perfectly protected.

Date of experience: May 1, 2020
Virginia
1 review
0 helpful votes
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Good food
May 2, 2020

Good food. Shipped on time. Very happy with the whole experience.

Date of experience: May 1, 2020
Virginia
1 review
0 helpful votes
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Unfortunately, due to the coronavirus, the store was closed for awhile so my order was delayed. I do appreciate the way you kept me informed of the status of the order and offered me the option to cancel. I waited out the delay and the order was delivered as a gift to family members. They loved it!

Date of experience: May 1, 2020
Virginia
1 review
0 helpful votes
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The cake was perfect like I had just bought it from a local bakery.

Date of experience: May 1, 2020
Virginia
1 review
0 helpful votes
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We bought this as a surprise gift for friends and they were blown away. They commented on how well the package was put together. It was very complete from bread and meat for the sandwich to included plates and utensils.

Date of experience: May 1, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States