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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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You did what you said you would - food is great - delivered on time - great job

Date of experience: May 2, 2020
Virginia
1 review
0 helpful votes
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Everything! Ordering, on time delivery, amazing food.

Date of experience: May 2, 2020
Virginia
1 review
0 helpful votes
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Very good selection of great foods; arrives on time and for the most part in good condition. I did have
Muffins delivered that were all broken into crumbs due to poor packing. A complaint was made and
A new order was sent to me.

Date of experience: May 2, 2020
Virginia
1 review
0 helpful votes
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Timely delivery and product was in excellent condition. Also, good communication on delivery status

Date of experience: May 2, 2020
Virginia
1 review
0 helpful votes
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The order was sent quickly and the cake was amazing

Date of experience: May 2, 2020
Virginia
1 review
0 helpful votes
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THe shipment from Loveless was perfect- Have yet to receive the shipment from Charleston Biscuits and the pizza from NY was not cold when they arrived

Date of experience: May 2, 2020
Virginia
1 review
0 helpful votes
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Even during this difficult time, Goldbelly came through with a beautiful cake! Thank you so much! I'm a fan :)

Date of experience: May 2, 2020
Virginia
2 reviews
0 helpful votes
Follow Amelia H.
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The food was great! Everything arrived on time and was packaged very well!

Date of experience: May 2, 2020
Virginia
1 review
0 helpful votes
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Excellent delivery and packaging and tasted delicious.

Date of experience: May 2, 2020
Virginia
1 review
0 helpful votes
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The meat was well packaged and in excellent condition.

Date of experience: May 2, 2020
Virginia
1 review
0 helpful votes
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Item arrived on time and was delicious! Tiramisu from Ferrara's bakery is the best, no one even close

Date of experience: May 2, 2020
Virginia
1 review
0 helpful votes
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Delicious biscuits
May 2, 2020

Delicious biscuits. From Seattle to Charlotte in LESS than 24 hours (out of the oven)! How do you do that?

Date of experience: May 2, 2020
Virginia
2 reviews
0 helpful votes
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Ordering was easy and the delivery was right on time--nice.

Date of experience: May 2, 2020
Virginia
1 review
0 helpful votes
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Delivery was on schedule
May 2, 2020

Delivery was on schedule. The package was clean. My order from Prince Street Pizza arrived better than I had expected.

Date of experience: May 1, 2020
Virginia
1 review
0 helpful votes
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Arrived on time and totally fresh and ready to eat. Best ever.

Date of experience: May 1, 2020
Virginia
2 reviews
0 helpful votes
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The site was easy to use and shipping came as promised.

Date of experience: May 1, 2020
Virginia
1 review
0 helpful votes
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It was delicious
May 2, 2020

It was delicious. Took the stress out of trying to plan everything and find a local baker for my child's birthday!

Date of experience: May 1, 2020
Virginia
1 review
0 helpful votes
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Everything
May 2, 2020

Everything. From ordering to delivery it all went well.

Date of experience: May 1, 2020
Virginia
1 review
0 helpful votes
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Everything!
Great selections - fast shipping - good food

Date of experience: May 1, 2020
Virginia
1 review
0 helpful votes
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Excellent customer help when I called your 800 number. I also heard back from the recipients of my orders that they arrived on time, the brownies and cookies were delicious, and the message card was very well done.

Date of experience: May 1, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States