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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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Almost everything
May 2, 2020

Almost everything. You missed my message but it's OK in this difficult period! Congratulations and thanK you! I sent it from Brazil, for the birthday of my only daughter who is pregnant in NYC! She loved the surprise! I' very happy and thankfull because this was the first year since she was there I was impossible to be there!

Date of experience: May 2, 2020
Virginia
1 review
0 helpful votes
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Everything
May 2, 2020

Everything. The delivery process was easy.
And the quality of food was great.

Date of experience: May 2, 2020
Virginia
1 review
0 helpful votes
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Was delivered as promised and in prefect condition, thank you

Date of experience: May 2, 2020
Virginia
1 review
0 helpful votes
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Delivery right on time
May 2, 2020

Delivery right on time. Cake was beautiful and delicious

Date of experience: May 2, 2020
Virginia
1 review
0 helpful votes
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Everything arrived on time and the order was correct.

Date of experience: May 2, 2020
Virginia
1 review
0 helpful votes
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Everything
May 2, 2020

Everything. Delivery spot on and product perfection!

Date of experience: May 2, 2020
Virginia
1 review
0 helpful votes
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Everything! Packed perfectly, delivery on time... just amazing!

Date of experience: May 2, 2020
Virginia
1 review
0 helpful votes
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Two oof the orders arrived on time - bitg were missing items -
One delivery which we paid for the expedited shipping arrived two days late - food was inedible because it had perishables and had to be thrown out - also did not include one item

Date of experience: May 2, 2020
Virginia
1 review
0 helpful votes
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Great delivery
May 2, 2020

Great delivery. On time and food was fresh, as committed by vendors. (Probably should keep it a secret... but Hancock Lobster was really wicked good lobstah!) A taste of the summer to come! Fingers Crossed!

Date of experience: May 2, 2020
Virginia
1 review
0 helpful votes
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The chilled item was delivered frozen as hoped. Thank you for your care in packaging and food safety.

Date of experience: May 2, 2020
Virginia
1 review
0 helpful votes
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Customer service was great as I forgot to use my coupon and the rep took care of it and got me the discount

Date of experience: May 2, 2020
Virginia
1 review
0 helpful votes
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Everything went well
May 2, 2020

Everything went well. The entire experience was seamless. Thank you.

Date of experience: May 2, 2020
Virginia
1 review
0 helpful votes
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Likely for people who can afford, but it is pricey for some.

Date of experience: May 2, 2020
Virginia
1 review
0 helpful votes
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Product was as expected and was delivered on time. Everything went smoothly.

Date of experience: May 2, 2020
Virginia
1 review
0 helpful votes
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Very easy to use, ordered a birthday gift and ordered items for myself. Both orders were delivered on time or earlier than expected! I will use again for sure. Thank you for making this easy- LOVE

Date of experience: May 2, 2020
Virginia
1 review
0 helpful votes
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Delivery notifications, food arrived on the day expected.

Date of experience: May 2, 2020
Virginia
1 review
0 helpful votes
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Delivery was on time and the product packaging made the recipient feel special. The doughnuts were delicious too.

Date of experience: May 2, 2020
Virginia
1 review
0 helpful votes
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Just the fact that I could purchase the item as they do not directly ship to my zip code. I have recommended you to 3 other people

Date of experience: May 2, 2020
Virginia
1 review
0 helpful votes
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The ice cream sandwiches were delivered. I sent them to a friend so I haven't heard how they turned out.

Date of experience: May 2, 2020
Virginia
1 review
0 helpful votes
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My friends enjoyed the gifts and I appreciated the ability to tracks its arrival.

Date of experience: May 2, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States