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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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Great delivery and service as always and great food.

Date of experience: May 1, 2020
Virginia
1 review
0 helpful votes
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Aside from loving GoldBelly Sausages, the delivery experience was easily and efficient. My package came when expected and was delivered in a cooler with dry ice to keep the food cool until I returned from work. Also, I received a cute, handy insulated bag! Love the addition, especially since this product isn't the cheapest (but for the quality of food, so worth the price!)

Date of experience: May 1, 2020
Virginia
1 review
0 helpful votes
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Very easy to navigate site and quick shipping with no damage

Date of experience: May 1, 2020
Virginia
1 review
0 helpful votes
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The package came as promised, on time and perfectly cold.

Date of experience: May 1, 2020
Virginia
1 review
0 helpful votes
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Delivery time was early and the cake was well receive for a solitary birthday. I hear the cake was delicious!

Date of experience: May 1, 2020
Virginia
1 review
0 helpful votes
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He whole deal was very good
May 1, 2020

He whole deal was very good. T he food according to my family that got it said was very good

Date of experience: May 1, 2020
Virginia
1 review
0 helpful votes
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It was my first experience using your company service. I was extremely happy with the lobster rolls! The delivery service was exactly as stated and I will order again, thank you!

Date of experience: May 1, 2020
Virginia
1 review
0 helpful votes
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Everything! Good prices
May 1, 2020

Everything! Good prices. Good ability to use rewards points. Fast and fresh shipment. Great product.

Date of experience: May 1, 2020
Virginia
1 review
0 helpful votes
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I sent it as a gift for Family and it looked delicious!

Date of experience: May 1, 2020
Virginia
1 review
0 helpful votes
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Website is easy to use
May 1, 2020

Website is easy to use. Everything arrived quickly & undamaged.

Date of experience: May 1, 2020
Virginia
2 reviews
0 helpful votes
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Food came right on time and was in good shape. Food was absolutely delicious. Great treat in a rough time

Date of experience: May 1, 2020
Virginia
1 review
0 helpful votes
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Food was delivered promptly considering the pandemic.

Date of experience: May 1, 2020
Virginia
1 review
0 helpful votes
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Delivery was smooth and easy and on time and everyone was super happy with the product!

Date of experience: May 1, 2020
Virginia
1 review
0 helpful votes
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Everything
May 1, 2020

Everything... food was frozen and delicious, as promised

Date of experience: May 1, 2020
Virginia
1 review
0 helpful votes
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When my complaint was finally addressed, it was remedied to my satisfaction.

Date of experience: May 1, 2020
Virginia
1 review
0 helpful votes
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Everything, from ordering, to delivery, to quality of products.

Date of experience: May 1, 2020
Virginia
1 review
0 helpful votes
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Was perfect
May 1, 2020

Was perfect. Many compliments from my dad and that's Perfection.

Date of experience: May 1, 2020
Virginia
1 review
0 helpful votes
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Every thing was great from the delivery to the food. This is the second time I've ordered the sandwiches and they are awesome.

Date of experience: May 1, 2020
Virginia
1 review
0 helpful votes
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From ordering to delivery
May 1, 2020

From ordering to delivery... exceptional service and ease... and the product was one of the best things I've ever eaten

Date of experience: May 1, 2020
Virginia
1 review
0 helpful votes
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Easy
May 1, 2020

Easy.
Good communication, but I'd like more prior to shipping.

Date of experience: May 1, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States