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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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My parents loved the cake so much they just sent me one too. Perfect delivery, presentation, etc.

Date of experience: May 1, 2020
Virginia
1 review
0 helpful votes
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Package came exactly when it was suppose to even with everything going on with Covid-19

Date of experience: May 1, 2020
Virginia
1 review
0 helpful votes
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Easy searches, shipped on time, love that you can schedule out shipments

Date of experience: May 1, 2020
Virginia
1 review
0 helpful votes
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The package was delivered on time. The food was fresh and things that were intended to be cold, were cold. The cup cakes were shipped perfectly, in perfect condition and were beautiful. They tasted good.

Date of experience: May 1, 2020
Virginia
1 review
0 helpful votes
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Delivery as promised and kept fresh. Was freezing to the touch!

Date of experience: May 1, 2020
Virginia
1 review
0 helpful votes
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The process, the ease of ordering. And the timely delivery of a special birthday cake! Thank you

Date of experience: May 1, 2020
Virginia
2 reviews
0 helpful votes
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Everything, and the Boston Cream Pie was outstanding... even though over-priced.!

Date of experience: May 1, 2020
Virginia
1 review
0 helpful votes
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Delivery was amazing And on time. Top Sail made sure I got dinner before the delivery set date so we get it on time for my sons 21 birthday. Gold belly has amazing options and I'm a fan, have passed the site along to friends

Date of experience: May 1, 2020
Virginia
1 review
0 helpful votes
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The prepared foods were great (loved the pastrami!). The fresh farm produce was just as promised and packed perfectly. Looking forward to experimenting with the smoked chipotle/chard combination!

Date of experience: May 1, 2020
Virginia
1 review
0 helpful votes
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Everything came perfectly frozen and packaged good.

Date of experience: May 1, 2020
Virginia
1 review
0 helpful votes
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One order placed did not go thru
June 12, 2020

One order placed did not go thru. Two orders placed a few days later only one went thru.
These for Russ and Daughters.
Roberta's Pizza order went thru and the Pizza was good.

Date of experience: May 1, 2020
Virginia
1 review
0 helpful votes
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The entire process - ordering- picking a delivery date, being delivered on time and tasting great!

Date of experience: May 1, 2020
Virginia
1 review
0 helpful votes
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The food was so fresh and packaged with care. Hence, it was in perfect condition upon arrival.

Date of experience: May 1, 2020
Virginia
1 review
0 helpful votes
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Ordering is simple and delivery was quick and on time.

Date of experience: May 1, 2020
Virginia
1 review
0 helpful votes
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Everything! We were shocked at how good the burgers were. When I ordered them, I had buyers remorse. When we ate them, we were already discussing buying them again!

Date of experience: May 1, 2020
Virginia
1 review
0 helpful votes
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The food was fantastic and the delivery was timely.

Date of experience: May 1, 2020
Virginia
1 review
0 helpful votes
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The order was delivered quickly, actually sooner than the email confirmation said it would be.

John's Roast Pork is an amazing institution and I'm glad to be able to support them.

Date of experience: May 1, 2020
Virginia
1 review
0 helpful votes
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This was a surprise for my wife, she enjoyed it. Only had one, the rest are for Memorial Day.

Thanks

Date of experience: May 1, 2020
Virginia
1 review
0 helpful votes
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Shipping was fast
May 1, 2020

Shipping was fast. Order packed well and food was fresh and delicious. There was a blip in the order process and I never got a confirmation but it worked out ok

Date of experience: May 1, 2020
Virginia
1 review
0 helpful votes
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It was delivered the date stated
June 12, 2020

It was delivered the date stated. Even though the packing materials were starting to thaw out, the food was still frozen

Date of experience: May 1, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States