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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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I needed a date change
August 17, 2020

I needed a date change. The site was very accomodating. The new delivery date was exactly on time and exactly how it was supposed to be. The product was excellent!

Date of experience: August 17, 2020
Virginia
1 review
0 helpful votes
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Shipping was quick and on time! I am
August 17, 2020

Shipping was quick and on time! I am very glad I found this product! The pies are YUMMY!

Date of experience: August 17, 2020
Virginia
2 reviews
0 helpful votes
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The cake was delicious, the packaging and speed of delivery was perfect.

Date of experience: August 17, 2020
Virginia
1 review
0 helpful votes
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The food was delivered on time and in great condition, and tasted great.

Date of experience: August 17, 2020
Virginia
1 review
0 helpful votes
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Delivery was very quick
August 17, 2020

Delivery was very quick. The brownies were unbelievable! So delicious.

Date of experience: August 17, 2020
Virginia
1 review
0 helpful votes
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Everything was fresh
August 17, 2020

Everything was fresh. When I prepared the burgers they tasted amazing, just like I remember them from the actual restaurant.

Date of experience: August 17, 2020
Virginia
2 reviews
0 helpful votes
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Delicious
August 17, 2020

Delicious. High-quality chocolate. Delivery went well.

Date of experience: August 17, 2020
Virginia
2 reviews
0 helpful votes
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Order delivered on time
August 17, 2020

Order delivered on time. Peaches juicy, sweet, probably the best I ever had.

Date of experience: August 17, 2020
Virginia
1 review
0 helpful votes
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Food was amazing
August 17, 2020

Food was amazing. Everything was easy to follow to cook to perfection.

Date of experience: August 17, 2020
Virginia
1 review
0 helpful votes
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Everything was fresh and the packaging was exceptional.

Date of experience: August 17, 2020
Virginia
1 review
0 helpful votes
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Easy to track shipping and package came just as expected

Date of experience: August 17, 2020
Virginia
1 review
0 helpful votes
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I ordered the ice-cream sandwiches and shipped to West Hollywood for my daughter. Not only she was satisfied with the well packed and she also was pleased with the quality of the ice-cream. Thanks, Goldbelly for providing great customer service. I hope all of you stay safe and healthy!

Best regards,
Bonnie

Date of experience: August 17, 2020
Virginia
1 review
0 helpful votes
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Delivery was on timeMy friends said
August 17, 2020

Delivery was on time
My friends said the lobster rolls were great

Date of experience: August 17, 2020
Virginia
1 review
0 helpful votes
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Good communication re delivery / arrived on requested date

Date of experience: August 17, 2020
Virginia
1 review
0 helpful votes
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Shipment was late, but I was credited for a future purchase.

Date of experience: August 17, 2020
Virginia
2 reviews
0 helpful votes
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This was the best German Chocolate Cake I've ever tasted. My mom used to make obe for me every year for my birthday. This was much better. I'm in cake heaven

Date of experience: August 17, 2020
Virginia
1 review
0 helpful votes
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The lobster rolls arrived at my sister in law's perfectly.

Date of experience: August 17, 2020
Virginia
1 review
0 helpful votes
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Love to be able to order refrigerated foods from various vendors.

Date of experience: August 17, 2020
Virginia
1 review
0 helpful votes
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The gift arrived early and was received very well.

Date of experience: August 17, 2020
Virginia
1 review
0 helpful votes
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Everything
August 17, 2020

Everything. I currently live in Florida now and I'm the pizza here is horrible. I didn't live far from Bartolinis. So I finally broke down and ordered a package of 4 pizzas. It taste like it just came out of the oven as if I was at Bartolinis in Oak Forest IL

Date of experience: August 17, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States