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Goldbelly Reviews Summary
The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.
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Loveless cafe -great
Juniors cheesecake - great
Walters - mini hot dogs were defrosted upon delivery
I think the whole process went well. We loved the food.
Ice cream bars were delicious and arrived on time and cold
The shipment arrived on time with everything fresh and well packed. I was able to work with customer service to add an additional item and it was included with my order.
Great customer experience. Delivery was on time. Food was fresh and delicious.
The food arrived in perfect condition and was delicious.
Everything! Ease of ordering, checkout and delivery time
It arrived and the brioche buns and chips were delicious.
We love Ess-a-bagel and are repeat customers. However, this shipment had significant problems.
Problem with delay in expected delivery time.
Tatiana made it right saving a 40th birthday disaster.
Am beyond grateful and speaks volumes for your customer service.
The pizzas were delivered in a timely manner and packaged cold (still mostly frozen).
It was a very easy process and I actually saved money going through Goldbelly versus the actual store site! Everyone was happy with their food gifts!
Delivery was timely and food arrived with expert packaging to preserve it.
Delivery on time, item arrived in excellent condition.
All went well. Perishable product arrived on-time, with some Dry-Ice still active.
Delivery arrived on time. Product, while expensive with shipping costs, was very good.
Cake was still partially frozen even in the hot summer delivery day.
From the business
Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members