Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Goldbelly

Goldbelly

3.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Goldbelly?
grey stargrey stargrey stargrey stargrey star

Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
This company does not typically respond to reviews

We monitor reviews for authenticity

Virginia
1 review
0 helpful votes
Follow Jeremiah W.
Unfollow Jeremiah W.
Share Review
Report Review

Not sure what to think of customer service response time and the quality of my product.

Date of experience: August 17, 2020
Virginia
1 review
0 helpful votes
Follow Lisa W.
Unfollow Lisa W.
Share Review
Report Review

Everything went well
August 18, 2020

Everything went well. From the order process to the two day shipping and the delivery.
The Ribs and the Pulled Pork that we ordered was amazing and the Lobster Grilled Cheese Sandwiches and the Lobster Mac & Cheese were absolutely delicious.

Date of experience: August 17, 2020
Virginia
1 review
0 helpful votes
Follow Betty W.
Unfollow Betty W.
Share Review
Report Review

The food was fresh and delicious
August 18, 2020

The food was fresh and delicious. The preparation directions were perfectly clear.

Date of experience: August 17, 2020
Virginia
1 review
0 helpful votes
Follow Erica P.
Unfollow Erica P.
Share Review
Report Review

The packaging was amazing
August 18, 2020

The packaging was amazing. I'd never ordered ice cream online before, not to mention from out of state. I had some concerns before purchasing, but those concerns were all laid to rest upon unboxing!

Date of experience: August 17, 2020
Virginia
1 review
0 helpful votes
Follow Edward A.
Unfollow Edward A.
Share Review
Report Review

On time delivery, products were in
August 18, 2020

On time delivery, products were in excellent condition

Date of experience: August 17, 2020
Virginia
1 review
0 helpful votes
Follow Alicia H.
Unfollow Alicia H.
Share Review
Report Review

I received my pizza the day or said on the site. I look forward to using this service again.

Date of experience: August 17, 2020
Virginia
1 review
0 helpful votes
Follow BOB U.
Unfollow BOB U.
Share Review
Report Review

It was well packed, still frozen, just not there on time, however still worked out fine!

Date of experience: August 17, 2020
Virginia
1 review
0 helpful votes
Follow Kay C.
Unfollow Kay C.
Share Review
Report Review

It arrived on time and the filling was still cool and the chocolate chips didn't melt!

Date of experience: August 17, 2020
Virginia
1 review
0 helpful votes
Follow Kathleen B.
Unfollow Kathleen B.
Share Review
Report Review

Easy to order, delivery was spot on! Food was fantastic, easy to prepare.

Date of experience: August 17, 2020
Virginia
1 review
0 helpful votes
Follow Michael N.
Unfollow Michael N.
Share Review
Report Review

From ordering online to getting the package. Awesome job.

Date of experience: August 17, 2020
Virginia
1 review
0 helpful votes
Follow Brad K.
Unfollow Brad K.
Share Review
Report Review

The packaging; the colors used; the
August 18, 2020

The packaging; the colors used; the taste - all excellent!

Date of experience: August 17, 2020
Virginia
1 review
0 helpful votes
Follow Penny L.
Unfollow Penny L.
Share Review
Report Review

Package arrived on time and intact
August 18, 2020

Package arrived on time and intact. Ribs were really, really good.

Date of experience: August 17, 2020
Virginia
1 review
0 helpful votes
Follow Vicky M.
Unfollow Vicky M.
Share Review
Report Review

My McLoon's and Billy Goat Chip orders both arrived on time and in excellent condition. I am a repeat customer for McLoon's and love their TKC lobster. I am a first timer with Billy Goat Chip, and they are outstanding as well. The Goldbelly web site is terrific and easy to use. There is usually a ton of information about the products, which is very helpful. My order from Dangerously Delicious Pies is scheduled for early October - I'm sure this will be another great experience with Goldbelly and their partners.

Date of experience: August 17, 2020
Virginia
1 review
0 helpful votes
Follow Aaron M.
Unfollow Aaron M.
Share Review
Report Review

The site was easy to navigate
August 18, 2020

The site was easy to navigate. The product purchased was a gift and it arrived on time. The product was excellent.

Date of experience: August 17, 2020
Virginia
2 reviews
0 helpful votes
Follow Karen D.
Unfollow Karen D.
Share Review
Report Review

The delivery was on time and the food was still frozen. The instructions were fabulous, as well as, the history of Anderson's. All in all a great experience.

Date of experience: August 17, 2020
Virginia
1 review
0 helpful votes
Follow William H.
Unfollow William H.
Share Review
Report Review

On time delivery, food arrived in good shape, very tasty!

Date of experience: August 17, 2020
Virginia
1 review
0 helpful votes
Follow Bryan G.
Unfollow Bryan G.
Share Review
Report Review

Ordering was easy and fast and bagels were fresh and well wrapped..

Date of experience: August 17, 2020
Virginia
1 review
0 helpful votes
Follow Jennifer S.
Unfollow Jennifer S.
Share Review
Report Review

Order that was placed came when and how expected and was delicious!

Date of experience: August 17, 2020
Virginia
1 review
0 helpful votes
Follow Samantha N.
Unfollow Samantha N.
Share Review
Report Review

Smooth as can be
August 18, 2020

Smooth as can be. Deliver was on time and well received.

Date of experience: August 17, 2020
Virginia
1 review
0 helpful votes
Follow randi r.
Unfollow randi r.
Share Review
Report Review

The website is overwhelming
August 18, 2020

The website is overwhelming. So many things to choose from.

Date of experience: August 17, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States