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The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.
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The cake was delivered promptly and absolutely delicious. It was a gift for my nieces birthday and everyone was impressed with the vibrant colors and the taste and creamy frosting. Will definitely order again!
Food was good, but in some instances directions for preparation would be appreciated.
The ordering process was easy, shipping was quick and very well packed
Pizzas arrived nicely in cooler! Can't wait to try
Options are great. Instructions are great. Our pizza was phenomenal!
The crab bomb I gave as a gift- the recipient said it ruined for her any other crabcakes she will have in a restaurant from now on! The best she ever had!
The cherries arrived fresh and in perfect condition!
Food is good. Was cold as expected. Packed well. Pretty good, but not as good as in person.
On time delivery, instructions very easy to follow, and the lobster was amazingly fresh. The meal on a special occasion was a huge hit for all the family to enjoy together! Your business was highly recommended to us and we are so pleased to join the crowd that raves about it!
Great pies. Heat them according to instructions! We love them.
Everything! Packaging! Delivery! Food was delicious!
Everything was perfect! The cake was beautiful and delicious according to the Birthday recipient and the delivery was right on time! Thank you Gdldbelly, I can always count on you to make someone's day extra special!
The products arrived right on time. Everything was packaged so nicely and in perfect condition.
Carlos bakery's food is amazing. Fast delivery from New York to Indiana.
Have ordered many things and most all have been good. However the peach cake from daisy was not. Frosting fell off and the cake was not the best. I enjoy this web site and will continue to order just not from daisy cakes
The package was sent promptly and was still cold when we opened it.
Everything was great! Came perfectly packaged and the pizzas were delicious!
I have order a few times with you and never had a problem. So normally happy.
The delivery was on time and everything was neatly packaged. I appreciate this service and the communication that goes along with it.
Product was amazing. Arrived on time & was perfectly packaged!
Answer: Automated response. Also, i don't like how i have to write 50 characters for a response. Whatever my response isis what my response is.
Answer: Hi Julie! Thanks for reaching out. We proactively monitor all packages and will communicate any possible or actual delays via email directly to you. Please feel free to reach out to us via [email protected] if you have any questions. Thanks!
Answer: They aren't necessarily a scam, but very poor customer service policies. If anything goes wrong with your order, like it did with mine, they just blocked me from their Facebook page so I couldn't leave a review. It's just luck if your order arrives and looks as you would expect and if it doesn't you are out of luck. Just contact local bakeries or restaurants and have them deliver for you, no reason to pay Goldbelly and have a third party who cares nothing about your order throw it around in the back of their truck and deliver it trashed. Goldbelly is unscrupulous and a big risk of wasted money.
Answer: Hi Barbara! Yes, it is the same business- we added the extra L this year. Thanks!
Answer: I received NO credit Goldbelly is not standing behind it.
Answer: Hi Samantha- Goldbely ships the best, most iconic food in the US directly to your door from the very people who produce it. If you have any more questions or are looking for any suggestions please don't hesitate to reach out to us at [email protected] Thanks!
Answer: Hi Karen! Thanks so much for reaching out. We're working on reviews for the individual products, but in the mean time if you have questions on anything or would like any recommendations, please feel free to reach out to our team at [email protected] and we'll help you! Eat Well & Prosper! Capt. Goldbely
Answer: Please follow up again via email, chat or phone for a team member to review so we can further assist.
Answer: Hi there. You can place an order directly on line for the item you wish on www.goldbelly.com. You can also give customer service a call to assist you with placing the order.
Answer: Hi! They are one in the same- though we launched as Goldbely, we added the additional L last year. More L for the same low price :)
Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.

