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Goldbelly Reviews Summary
The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.
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The delivery was on time and product was in great condition.
Clear process compared to Graeter's own messy process
Loved the packaging and don't know of any other way to get quality pastrami from NY like that!
Big selection, easy ordering, great delivery, great products.
My order was sent with incorrect items but the Goldbelly staff responded immediately, resubmitted my order, it came in two days!
My mom loved the lobster roll kit. Said it was the best present ever.
The sandwich arrived just as the freshness was on the cusp. It is a hard time to know how long shipping will take. The cooling packets were no longer cold upon arrival.
The delivery date and the matter in which the cake was shipped was perfect.
My experience was as good as it can be!
UPS delivered the "gem" as predicted!
I am a very loyal customer. I order gifts and packages from you guys all of the time and have always been really happy.
Beautiful and tasty cake. Arrived on time, safely packaged.
Delivered on time and gift was loved by all! Thanks
It arrived when it was supposed to and my mom said it was delicious!
Great communication and quick delivery (especially given the pandemic)
We ordered Cheesesteaks from Jim's in Philadelphia to celebrate our son's virtual commencement from Saont Joseph's University in Philly, and they were the perfect touch! They arrived in perfect condition and cooked up great - everyone loved them! Thank you very much!
Bagels were good! Not as good as in person, but still worthwhile.
Delivered on time, perfect cooking instructions, food was perfect
Ordering was easy and delivery was spot on! Made two birthday boys so happy!
The cake sampler was delivered on time and was incredibly delicious.
From the business
Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members