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The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.
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Ordering was easy, choices were plentiful. I selected Liebman's for its reputation and they were able to deliver quickly. The knishes were delicious and it was great to have a taste of NY in SoCal
Came on time. Beautiful wrapped. Everything in good shape
Delivery on time, and my mom was very happy with the quality!
Everything. Delivery was fast and the food was perfect.
The banana pudding tasted amazing. Arrived practically ice cold and fresh.
Everything I ordered was right on the money. You did what you said you would do.
Delivery was perfect and cake was fantastic but the one I received and the one I sent is a gift
Delivery of Magnolia Bakery made my Niece's birthday! Definitely have a new customer.
Received on correct day/time
Tasted fresh and delicious
Service was fast and excellently packaged. It was awesome to try food from a different area. My chicken pie was outstanding!
The site is user friendly and fun to navigate. The choices are varied and interesting with reasonable costs.
Delivery was on time and all items were packaged neatly and nothing was damaged!
Delivery was on time and it was fresh. Great service. Plan to use gold belly again
Delivery was very well packed and cake in perfect condition
Product packaged beautifully and arrived still frozen even in South Florida heat. Delicious, high-quality cake. I will order from Sugarees again.
On time, delicious, well packed, and a fair price!
Answer: Automated response. Also, i don't like how i have to write 50 characters for a response. Whatever my response isis what my response is.
Answer: Hi Julie! Thanks for reaching out. We proactively monitor all packages and will communicate any possible or actual delays via email directly to you. Please feel free to reach out to us via [email protected] if you have any questions. Thanks!
Answer: They aren't necessarily a scam, but very poor customer service policies. If anything goes wrong with your order, like it did with mine, they just blocked me from their Facebook page so I couldn't leave a review. It's just luck if your order arrives and looks as you would expect and if it doesn't you are out of luck. Just contact local bakeries or restaurants and have them deliver for you, no reason to pay Goldbelly and have a third party who cares nothing about your order throw it around in the back of their truck and deliver it trashed. Goldbelly is unscrupulous and a big risk of wasted money.
Answer: Hi Barbara! Yes, it is the same business- we added the extra L this year. Thanks!
Answer: I received NO credit Goldbelly is not standing behind it.
Answer: Hi Samantha- Goldbely ships the best, most iconic food in the US directly to your door from the very people who produce it. If you have any more questions or are looking for any suggestions please don't hesitate to reach out to us at [email protected] Thanks!
Answer: Hi Karen! Thanks so much for reaching out. We're working on reviews for the individual products, but in the mean time if you have questions on anything or would like any recommendations, please feel free to reach out to our team at [email protected] and we'll help you! Eat Well & Prosper! Capt. Goldbely
Answer: Please follow up again via email, chat or phone for a team member to review so we can further assist.
Answer: Hi there. You can place an order directly on line for the item you wish on www.goldbelly.com. You can also give customer service a call to assist you with placing the order.
Answer: Hi! They are one in the same- though we launched as Goldbely, we added the additional L last year. More L for the same low price :)
Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.

