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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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I found it so easy to order and fast delivery. The product is what I have wanted for a long time but it was not available on west coast.

Date of experience: May 21, 2020
Virginia
1 review
0 helpful votes
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The essa-bagels and cream cheese came through quickly, in great shape. AND, we just received the Lou Malnati pizzas. It was really easy to get into my account and check the status of shipping/ and get tracking information which I appreciated.

Date of experience: May 21, 2020
Virginia
1 review
0 helpful votes
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Delivery was on time
May 22, 2020

Delivery was on time. Packaged very nice was still frozen when it arrived great job.

Date of experience: May 21, 2020
Virginia
1 review
0 helpful votes
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My order was delivered on time, and the food was still frozen. The taste and quality of the food exceeded my expectations. I won't hesitate to order from GoldBelly in the future. I've told many people about my experience and how much my family enjoyed it. Most were not aware you could get food from other regions of our country delivered to your home. A few have since placed orders of their own. GoldBelly is worth every penny!

Date of experience: May 21, 2020
Virginia
1 review
0 helpful votes
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Cake delivered at time promised
May 22, 2020

Cake delivered at time promised. My daughter loved it. And so pretty! Pink frosting with rainbow layers

Date of experience: May 21, 2020
Virginia
1 review
0 helpful votes
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It was a gift but I didn't eat them.
My mom loved them
She sent pictures of the finished product and they looked fabulous

Date of experience: May 21, 2020
Virginia
1 review
0 helpful votes
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Quick delivery Good choice of gourmet food products

Date of experience: May 21, 2020
Virginia
1 review
0 helpful votes
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Easy to order A pittsburgh
May 22, 2020

Easy to order
A pittsburgh classic
Very delicious as said by the people who received it as a gift

Date of experience: May 21, 2020
Virginia
1 review
0 helpful votes
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Food arrived from a New York store to Kona, Hawaii. The food was fresh and chilled well. It was perfect. Arrived when they said it would.

Date of experience: May 21, 2020
Virginia
1 review
0 helpful votes
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On time delivery
May 22, 2020

On time delivery. Well packaged. Fair price. Plenty of food.

Date of experience: May 21, 2020
Virginia
1 review
0 helpful votes
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Everything! The description on the website was accurate. They told me when the pie was shipped and when to expect it. It arrived in perfect shape. And... it was incredibly delicious!

Date of experience: May 21, 2020
Virginia
3 reviews
0 helpful votes
Follow Aimee P.
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Ordering was a breeze and the gift was well appreciated.

Date of experience: May 21, 2020
Virginia
1 review
0 helpful votes
Follow Dawn E.
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Delivery was great! Cake was dry and no different than my local grocery store cake!

Date of experience: May 21, 2020
Virginia
2 reviews
0 helpful votes
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My items arrived when they were supposed to and in great condition.

Date of experience: May 21, 2020
Virginia
1 review
0 helpful votes
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On time delivery, excellent packaging, cake tasted great!

Date of experience: May 21, 2020
Virginia
1 review
2 helpful votes
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Nothing
June 21, 2020

Nothing. Especially the fact that i wrote an email discussing concerns 2 days ago. No response. Shameful customer service. 400 dollar order. Even if i spend 20, treat your customers with respect. I ordered 3 separate orders and they were scheduled for delivery today with a 39 dollar fee. Have not arrived yet. Please advise. Mark Muchnik. *******@yahoo.com

Date of experience: May 21, 2020
Virginia
1 review
0 helpful votes
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I was initially skeptical that a cheesecake could last through a delivery that took 3-4 days. When it arrived, I was pleasantly surprised that it was still quite cold and was perfectly fine!

Date of experience: May 21, 2020
Virginia
1 review
0 helpful votes
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Placed a cake order to be shipped to california. Arrived exactly on time and was fresh and good! Thanks!

Date of experience: May 21, 2020
Virginia
1 review
0 helpful votes
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Very easy
May 22, 2020

Very easy. Great products and timely delivery. I've even recommended you to friends. Several have ordered products through Goldbelly. It's a great concept.

Date of experience: May 21, 2020
Virginia
1 review
0 helpful votes
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I was kept updated on the status of my order. And it arrived when it was expected.

Date of experience: May 21, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States