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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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Everything! The food arrived on time with instructions, and everything was delicious!

Date of experience: May 21, 2020
Virginia
1 review
0 helpful votes
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Food was enjoyed and received on time. As the purchaser, I was kept informed on progress of shipping.

Date of experience: May 21, 2020
Virginia
1 review
0 helpful votes
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Taste! This by far is the best burger we've ever tasted.

Date of experience: May 21, 2020
Virginia
2 reviews
0 helpful votes
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Person who received my gift loved the cookies and was genuinely surprised.

Date of experience: May 21, 2020
Virginia
1 review
0 helpful votes
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Everything from delivery to the table! The order was complete the food was delicious.

Date of experience: May 21, 2020
Virginia
1 review
0 helpful votes
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The whole complete experience was exceptional ordering, delivering and eating. Hancock (Goodbelly) is the best of the best. This is our 4th order and we have already told 4 friends who plan on ordering.

Date of experience: May 21, 2020
Kentucky
1 review
31 helpful votes
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Very dissatisfied and disappointed! I ordered the 3 pack pizza thinking I was getting it from Gino's East pizza. But that wasn't the case The pizzas are very small and it's also available in Aldi's grocery stores for $5.85. Total rip off for the Gino's East pizza. The marketing is misleading the item clearly did not come from Gino's East pizza.

Date of experience: May 21, 2020
Virginia
1 review
0 helpful votes
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Very fast shipping and the packaging was on point.

Date of experience: May 21, 2020
Virginia
1 review
0 helpful votes
Follow Cindee L.
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Selection was great and the process went smoothly.
Items were correct.
Love the website!

Date of experience: May 21, 2020
Virginia
1 review
0 helpful votes
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Nice and easy to use website
May 22, 2020

Nice and easy to use website. Overall great experience.

Date of experience: May 21, 2020
Virginia
1 review
0 helpful votes
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Our daughter and her husband were delighted with the gift. They thought the nova was better than anything they had tasted in years... and it made an unusual and delicious treat... better than flowers or some trinket.

Date of experience: May 21, 2020
Virginia
1 review
0 helpful votes
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They delivered one day earlier than they said they would deliver.

Date of experience: May 21, 2020
Maine
2 reviews
0 helpful votes
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From
Placing the order, email updates, packaging and free shipment which arrived earlier then scheduled.

Date of experience: May 21, 2020
Virginia
1 review
0 helpful votes
Follow Irina D.
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Ordering, selection, delivery, mobile app. All easy and straight forward.

Date of experience: May 21, 2020
Virginia
1 review
0 helpful votes
Follow Meghan W.
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The delivery was trackable, on time, and correct. The food was delicious.

Date of experience: May 21, 2020
Virginia
1 review
0 helpful votes
Follow Chrissy F.
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Yes thank you for making my family so happy during this time!

Date of experience: May 21, 2020
Virginia
1 review
0 helpful votes
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Arrived on time and everything was perfectly packaged!

Date of experience: May 21, 2020
Virginia
1 review
0 helpful votes
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Food was delicious! It was a wonderful experience and it made a wonderful birthday for my wife!

Date of experience: May 21, 2020
Virginia
1 review
0 helpful votes
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Everything went well pie was perfect delivered when said they would deliver

Date of experience: May 21, 2020
Virginia
1 review
0 helpful votes
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The whole experience was very easy. I didn't know of your site until Essa bagel told me about your site. I will use it in the near future.

Date of experience: May 21, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States