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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
2 reviews
0 helpful votes
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The food was delicious, and arrived on the day that I requested.

Date of experience: May 21, 2020
Virginia
1 review
0 helpful votes
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I had a small problem with a part of my delivery and it was taken care of right away. The deli, chicken soup, Cole slaw, pickles, and knishes are delicious.

Date of experience: May 21, 2020
Virginia
1 review
0 helpful votes
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It was easy to order and exciting to order from the bakery we see on TV

Date of experience: May 21, 2020
Virginia
1 review
0 helpful votes
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Came when expected and the dry ice was still keeping it frozen. Quality of the food was better than expected

Date of experience: May 21, 2020
Virginia
1 review
0 helpful votes
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Very easy to order
May 21, 2020

Very easy to order. Came in time for a birthday party

Date of experience: May 21, 2020
Virginia
1 review
0 helpful votes
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I ordered 3 pizza deliveries from Joes New York pizza to be shipped to California and Arizona. They were delivered a month later, understandable due to the COVID19 situation. We arranged to have a zoom pizza party with our son and daughter in different locations. Since the pizzas were delivered at the same time for each of us we were able to cook and eat together the next day. The pizza was good considering it was frozen and traveled thousands of miles. I like the crust as it tasted like it was wood fired.

Date of experience: May 21, 2020
Virginia
1 review
0 helpful votes
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Bagels were either individually wrapped or wrapped in pairs and delivered quickly.

Date of experience: May 21, 2020
Virginia
1 review
0 helpful votes
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Package arrived on time and everything was as expected

Date of experience: May 21, 2020
Virginia
1 review
0 helpful votes
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Everything
May 21, 2020

Everything. While there was an error in my original order, as soon as I spotted it I emailed and it was quickly responded to and corrected.

Date of experience: May 21, 2020
Virginia
1 review
0 helpful votes
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The quality of the food was great. I'll definitely order again.

Date of experience: May 21, 2020
Virginia
1 review
0 helpful votes
Follow Lee C.
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Quick delivery and superbly packaged. Everything stayed cold! First time I've used Goldbelly and wouldn't hesitate to do so again.

Date of experience: May 21, 2020
Virginia
1 review
0 helpful votes
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Packaging was great but food heat up instruction was off

Date of experience: May 21, 2020
Virginia
1 review
0 helpful votes
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Quick shipping, well-packed, totally yummy meat pies!

Date of experience: May 21, 2020
Virginia
1 review
0 helpful votes
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Delivered on time and delicious
May 21, 2020

Delivered on time and delicious. Lovely packaging.

Date of experience: May 21, 2020
Virginia
1 review
0 helpful votes
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Delivered promptly
May 21, 2020

Delivered promptly. Everything has been delicious.

Date of experience: May 21, 2020
Virginia
1 review
0 helpful votes
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Everything! Delivered on time, and my mother says it was delish, and for her to say that speaks volumes bc she complains about EVERYTHING

Date of experience: May 21, 2020
Virginia
1 review
0 helpful votes
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Ordering process was seamless
May 21, 2020

Ordering process was seamless. The food was packed on ice and abundant. The final product was so delicious that I wanted to quickly reorder! I also enjoyed the ability To choose the date of delivery.

Date of experience: May 21, 2020
Virginia
1 review
0 helpful votes
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Ordering was easy
May 21, 2020

Ordering was easy. Cheesecake shipped on time. Received all notifications. Recipient loved it. Said it arrived cold and well packaged!

Date of experience: May 21, 2020
Virginia
1 review
0 helpful votes
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Everything! Delicious food
May 21, 2020

Everything! Delicious food. Timely shipping. Ease of ordering.

Date of experience: May 21, 2020
Virginia
1 review
0 helpful votes
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Arrived on time
May 21, 2020

Arrived on time. My boyfriend loved it! So happy with this. Thank you

Date of experience: May 21, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States