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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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Jim's cheese steak was yummy! Really made me miss living in Pennsylvania. And the Tastykakes are the best! Not

Date of experience: May 21, 2020
Virginia
1 review
0 helpful votes
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Product availability, rapid delivery (under circumstances), packaging, appearance.

Date of experience: May 21, 2020
Virginia
2 reviews
1 helpful vote
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Everything! Status updates, delivery and the cake!

Date of experience: May 21, 2020
Virginia
1 review
0 helpful votes
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Arrived on time, contents still cold (even a small piece of dry ice remaining), securely packaged.

Date of experience: May 21, 2020
Virginia
1 review
0 helpful votes
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Basically everything went well
May 21, 2020

Basically everything went well. Ordering was relatively easy and the food arrived on time, was well packed, and was absolutely delicious.

Date of experience: May 21, 2020
Virginia
1 review
0 helpful votes
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Ease of ordering (although I did have to wait for it to be in stock!) and quick shipping.

Date of experience: May 21, 2020
Virginia
1 review
0 helpful votes
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I was very excited to get pizza from my home town.

Date of experience: May 21, 2020
Virginia
1 review
0 helpful votes
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On time
May 21, 2020

On time. Perfectly wrapped and delivered. Very happy. Would use again.

Date of experience: May 21, 2020
Virginia
1 review
0 helpful votes
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The tracking was right on! The delivery was great... the Malasadas were packaged so nicely and so fresh! I already put in a new order!

Date of experience: May 21, 2020
Virginia
1 review
0 helpful votes
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Delivered correctly and on time and sister loved it!

Date of experience: May 21, 2020
Virginia
1 review
0 helpful votes
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Everything
May 21, 2020

Everything. Goldbelly is not only a great idea, it's executed relatively flawlessly. How great to be able to get crab cakes from Maryland and a Key Lime Pie from Tennessee.

Date of experience: May 21, 2020
Virginia
1 review
0 helpful votes
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The macaroons were great, and they were delivered when promised. My only complaint was the exorbitant delivery charge.

Date of experience: May 21, 2020
Virginia
1 review
0 helpful votes
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Everything arrived in good packaging and was still frozen

Date of experience: May 21, 2020
Virginia
1 review
0 helpful votes
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Everything was great - the shipment arrived on time and my parents said it was delicious. Thank you all for all of your hard work during these strange and difficult times!

Date of experience: May 21, 2020
Virginia
1 review
0 helpful votes
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Timing
May 21, 2020

Timing. I was worried it would not get there before birthday. I arrived a day ahead. Perfect

Date of experience: May 21, 2020
Virginia
1 review
0 helpful votes
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Well bb packet, great product, good directions and arrived on time

Date of experience: May 21, 2020
Virginia
1 review
0 helpful votes
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The food was amazing! My order shipped when they said it would and arrived just as they said. Loved it.

Date of experience: May 21, 2020
Virginia
1 review
0 helpful votes
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High quality and fun food products safely delivered on time and at the right temperature.

Date of experience: May 21, 2020
Virginia
1 review
0 helpful votes
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Everything about the transaction when perfectly. We received exactly what we order on the day they said it would be here. The food was in great condition when it arrived and was delicious.

Date of experience: May 21, 2020
Virginia
1 review
0 helpful votes
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My order arrived on time and it was very well packed. Everything was in perfect shape. The pastries and the cake were fresh and totally delicious. I was very impressed and beyond happy with my order. Ten star experience! I will order again!

Date of experience: May 21, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States