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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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Arrived when expected, was packaged well and still frozen.

Date of experience: May 21, 2020
Virginia
1 review
0 helpful votes
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Ordered for my son's birthday and he stated food was fabulous.

Date of experience: May 21, 2020
Virginia
1 review
0 helpful votes
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Excellent food, great info on timing of delivery, perfect packaging.

Date of experience: May 21, 2020
Virginia
1 review
0 helpful votes
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This was a gift for my daughter in law who lives in Colorado and she loves crab cakes.
She had surgery and I wanted to send something she would enjoy.
It couldn't have gone better, they were right when they said they would get there.
Great job.

Date of experience: May 21, 2020
Virginia
1 review
0 helpful votes
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Perfection from delivery until the last sausage cooked.
My son was overwhelmed with appreciation.

Date of experience: May 21, 2020
Virginia
1 review
0 helpful votes
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It was amazing! The cake was moist and perfect, the fudge frosting was sinfully delicious!

Date of experience: May 21, 2020
Virginia
1 review
0 helpful votes
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I got food that was suposed to be frozen in a weak foil wrap that wasn't even closed. The food was spoiled. I sent feedback to goldbelly and it did take a while for a response but I appreciate the response.

Date of experience: May 21, 2020
Virginia
1 review
0 helpful votes
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The delivery time and packaging was spot on. The cake was also delicious.

Date of experience: May 21, 2020
Virginia
2 reviews
0 helpful votes
Follow Leslie C.
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Everything came as ordered and the ice packs were still frozen keeping our food fresh. The food itself was outstanding

Date of experience: May 21, 2020
Virginia
1 review
0 helpful votes
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Fantastic product, arrived when stated. Kind of expensive is my only complaint :)

Date of experience: May 21, 2020
Virginia
1 review
0 helpful votes
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Arrived on time for my husband's birthday and he liked it

Date of experience: May 21, 2020
Virginia
1 review
0 helpful votes
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The ordering process was smooth
May 21, 2020

The ordering process was smooth. Love the tracking. Pickup and delivery was as communicated. Delivery was on time. Order was accurate. Item was fresh and in great shape.

Date of experience: May 21, 2020
Virginia
1 review
0 helpful votes
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It was delivered in excellent condition. But it looked flashier in photo. However it was delicious!

Date of experience: May 21, 2020
Virginia
1 review
0 helpful votes
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It was a housewarming gift for good friends. They just loved it. Great job G-Belly.

Date of experience: May 21, 2020
Virginia
1 review
0 helpful votes
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My cake arrived quickly and it was wrapped so carefully. In fact, it was wrapped so well that it took a few minutes to remove all of the plastic. But, wow, was it ever worth the wait!

Date of experience: May 21, 2020
Virginia
1 review
0 helpful votes
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Delivery was fast and product was exactly as advertised

Date of experience: May 21, 2020
Virginia
2 reviews
0 helpful votes
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Everything went as advertised
May 21, 2020

Everything went as advertised. It arrived quickly in excellent condition and the cake was delicious. Everyday it tasted better and better. Also glad for the free shipping or I wouldn't have been able to order as my budget is a little tighter now...

Date of experience: May 21, 2020
Virginia
1 review
0 helpful votes
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Fantastic service! Delicious variety of flavors! Arrived right on time for my friend's birthday. :) It was a great treat for her and her family during this quarantine time. I am so pleased with my purchase. I plan to send this ice cream to other friends!

Date of experience: May 21, 2020
Virginia
1 review
0 helpful votes
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Everything was in the box as promised and instructions was easy to follow.

Date of experience: May 21, 2020
Virginia
1 review
0 helpful votes
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I received my delivery in time and I appreciated that.

Date of experience: May 21, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States