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The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.
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Gave this as a gift for my father's bday. Everyone loved it. Such a treat.
Easy to order. Nice choices. Quick shipping and delivery.
Good communication and tracking of shipment provided. Items, as described. Arrived on designated day.
The food was so fresh! It gave me everything I needed for the steam pot! This was absolutely amazing and I wouldn't change a thing! I've spread the word and will definitely be back for more!
How easy was it to order a birthday gift for my daughter. The packaging was perfect, it got there on time and I have it from them that the whoopie pies were excellent! Thank you!
The delivery was on time and the cake was delicious :)
It was so good and yummy. Can't wait to order this again.
Delivered one time, pie was still frozen. Will definitely
It was super easy. I order want I wanted and they delivered as they promised and yes I would definitely do it again.
The delivery! It actually got here in 1 day instead of 2 and in perfect condition
Quality of the meat is exceptional, and delivery was right on time!
The food exceeded expectations. Everything tasted delicious and had clear concise instructions for preparations.
The food was delivered as promised and my mother was shocked and delighted. We sent an item from a local Virginia baker that my mother can only enjoy while visiting us to her in Michigan.
Butter is excellent. Arrived still cold, will definitely be buying more
Terrific selection, timely delivery, well packaged, fresh items
The selection was incredible and the quality of items available was quite surprising!
Answer: Automated response. Also, i don't like how i have to write 50 characters for a response. Whatever my response isis what my response is.
Answer: Hi Julie! Thanks for reaching out. We proactively monitor all packages and will communicate any possible or actual delays via email directly to you. Please feel free to reach out to us via [email protected] if you have any questions. Thanks!
Answer: They aren't necessarily a scam, but very poor customer service policies. If anything goes wrong with your order, like it did with mine, they just blocked me from their Facebook page so I couldn't leave a review. It's just luck if your order arrives and looks as you would expect and if it doesn't you are out of luck. Just contact local bakeries or restaurants and have them deliver for you, no reason to pay Goldbelly and have a third party who cares nothing about your order throw it around in the back of their truck and deliver it trashed. Goldbelly is unscrupulous and a big risk of wasted money.
Answer: Hi Barbara! Yes, it is the same business- we added the extra L this year. Thanks!
Answer: I received NO credit Goldbelly is not standing behind it.
Answer: Hi Samantha- Goldbely ships the best, most iconic food in the US directly to your door from the very people who produce it. If you have any more questions or are looking for any suggestions please don't hesitate to reach out to us at [email protected] Thanks!
Answer: Hi Karen! Thanks so much for reaching out. We're working on reviews for the individual products, but in the mean time if you have questions on anything or would like any recommendations, please feel free to reach out to our team at [email protected] and we'll help you! Eat Well & Prosper! Capt. Goldbely
Answer: Please follow up again via email, chat or phone for a team member to review so we can further assist.
Answer: Hi there. You can place an order directly on line for the item you wish on www.goldbelly.com. You can also give customer service a call to assist you with placing the order.
Answer: Hi! They are one in the same- though we launched as Goldbely, we added the additional L last year. More L for the same low price :)
Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.

