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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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It was awesome! They shipped great. They retained their freshness. It was a home run.

Date of experience: May 21, 2020
Virginia
1 review
0 helpful votes
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Easy website to navigate
May 21, 2020

Easy website to navigate. Quick processing. Smooth delivery.

Date of experience: May 21, 2020
Virginia
1 review
0 helpful votes
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We had one pie and enjoyed it
May 21, 2020

We had one pie and enjoyed it. We received another and it is awaiting us in the freezer. We will order another (3rd) onel

Date of experience: May 21, 2020
Virginia
1 review
0 helpful votes
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Delivery was on time and the product was delicious!

Date of experience: May 21, 2020
Virginia
1 review
0 helpful votes
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Everything went very well! God bless you guys good job!

Date of experience: May 21, 2020
Virginia
1 review
0 helpful votes
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It all went very good! Delivery was delayed a bit but we are under special circumstances

Date of experience: May 21, 2020
Virginia
1 review
0 helpful votes
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The shipping went well
June 20, 2020

The shipping went well. It arrived in time as stated

Date of experience: May 21, 2020
Virginia
1 review
0 helpful votes
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Wasn't real happy with the crab
May 21, 2020

Wasn't real happy with the crab. I usually buy them whole. Decided to buy differently this time. Found that two of the crabs only had 2 legs on a side, instead of 4.

Date of experience: May 21, 2020
Virginia
1 review
0 helpful votes
Follow Lynn G.
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Great selection, easy to navigate website, good info about foods and instructions.

Date of experience: May 21, 2020
Virginia
1 review
0 helpful votes
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First order was fine
June 20, 2020

First order was fine. Second one placed was to arrive May 23 but was delayed due to copper river salmon run not happening. The issue is the rest of order could have shipped. And, I could have waited on the salmon.

Date of experience: May 21, 2020
Virginia
1 review
0 helpful votes
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Delivery was quick, the lobster rolls were amazing. Lobster was sweet, fresh and delicious!

Date of experience: May 21, 2020
Virginia
1 review
0 helpful votes
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The pizzas arrived still frozen
May 21, 2020

The pizzas arrived still frozen. Packed very well. Taste great!

Date of experience: May 21, 2020
Virginia
1 review
0 helpful votes
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Easy to navigate
May 21, 2020

Easy to navigate. Food was shipped overnight and came frozen. Packaging was great, food was great, prices were competitive. Will certainly use Goldbelly again along with Pike's.

Date of experience: May 21, 2020
Virginia
1 review
0 helpful votes
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Delivered on time and recipients said it was delicious!

Date of experience: May 21, 2020
Virginia
1 review
0 helpful votes
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Arrived in great shape due to meticulous packaging.

Date of experience: May 21, 2020
Virginia
1 review
0 helpful votes
Follow Daisy L.
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Every thing was very good and I was very please with the prompt delivery and I plan to order from you again very soon

Date of experience: May 21, 2020
Virginia
1 review
0 helpful votes
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Easy to order
May 21, 2020

Easy to order.
Like the awards points and the updates on status

Date of experience: May 21, 2020
Virginia
1 review
0 helpful votes
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Easy to find what I was looking for. Easy to order. Great food and fast service.

Date of experience: May 21, 2020
Virginia
1 review
0 helpful votes
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Everything: Arrived on time, looked beautiful, tasted great!

Date of experience: May 21, 2020
Virginia
1 review
0 helpful votes
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I reached out to someone to change something on my order and it was quick and easy communication.

Date of experience: May 21, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States