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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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Everything
August 18, 2020

Everything. Cake was delivered on time and was extremely well packed. Thank you.

Date of experience: August 18, 2020
Virginia
1 review
0 helpful votes
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Delivery and Quality of vendors has been Excellent!

Date of experience: August 18, 2020
Virginia
1 review
0 helpful votes
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Baaaabbbyyyy, when I say that was the best key lime cake I've ever tasted. Thanks for not putting gelatin in the ingredients. Banana was off the chain, hubby is hooked.

Date of experience: August 18, 2020
Virginia
2 reviews
0 helpful votes
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I I received them as promised
August 18, 2020

I I received them as promised. They still felt fresh.
I gave my cousin Robin Kwiat your email address and she ordered bagels to be sent today. Enjoyed and will order again

Date of experience: August 18, 2020
Virginia
1 review
0 helpful votes
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The shipment arrived a day later than expected, but the product once baked was excellent.

Date of experience: August 18, 2020
Virginia
1 review
0 helpful votes
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The Peaches and Cream cake was delicious. It delivered on time and still frozen as expected.

Date of experience: August 18, 2020
Virginia
1 review
0 helpful votes
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Everything went well
August 18, 2020

Everything went well. Customer service was great and very informative on delivery.

Date of experience: August 18, 2020
Virginia
1 review
0 helpful votes
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Delivery was still frozen with some dry ice still left.

Date of experience: August 18, 2020
Virginia
1 review
0 helpful votes
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Was still cold when it was delivered and it was delicious

Date of experience: August 18, 2020
Virginia
1 review
0 helpful votes
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Ordered for anniversary dinner
August 18, 2020

Ordered for anniversary dinner. It was perfect again.

Date of experience: August 18, 2020
Virginia
1 review
0 helpful votes
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The whole experience was perfect
August 18, 2020

The whole experience was perfect. The hardest part about ordering was deciding which yummy cake to order. Delivered as promised.

Date of experience: August 18, 2020
Virginia
1 review
0 helpful votes
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Delivered as ordered
August 18, 2020

Delivered as ordered. Same great taste. Family loved having a taste of home.

Date of experience: August 18, 2020
Virginia
1 review
0 helpful votes
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Order received on time and boxed well. Was a Birthday present and the Birthday Girl said they were awesome and earned the name "Killer Brownies"

Date of experience: August 18, 2020
Maryland
1 review
5 helpful votes
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Don't Order Bagels!
September 30, 2020

I ordered four dozen bagels. They arrived two days late and one third had started growing mold. I imagine this was due to being wrapped in plastic (no air circulation) and sitting in a hot vehicle for 48 extra hours. Nearly impossible to contact customer service. Too bad because the bagels without mold were very good. Not the way I wanted to present a gift.

Goldbelly attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 18, 2020
Virginia
1 review
0 helpful votes
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The folks receiving the food were pleasantly surprised! That's what makes me happy.

Date of experience: August 18, 2020
Virginia
1 review
0 helpful votes
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Delivery was received in good condition on the exact date promised. Food was delicious.

Date of experience: August 18, 2020
Virginia
1 review
0 helpful votes
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The product was better than advertised. Best I have ever had!

Date of experience: August 18, 2020
Virginia
2 reviews
0 helpful votes
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Delivered on time and well packed
August 18, 2020

Delivered on time and well packed.
The pie was delicious

Date of experience: August 18, 2020
Virginia
1 review
0 helpful votes
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Everything
August 18, 2020

Everything. Arrived on schedule... even in 109 degree heat here in Arizona the contents were still cold!

Date of experience: August 18, 2020
Virginia
1 review
0 helpful votes
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As a first time user, the ordering
August 18, 2020

As a first time user, the ordering experience, the delivery and food-All perfect!

Date of experience: August 18, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States