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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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Cake was excellent, ordering was easy, delivery was great

Date of experience: May 22, 2020
Virginia
1 review
0 helpful votes
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So far everything
May 22, 2020

So far everything. These were a gift and we haven't given them yet.

Date of experience: May 22, 2020
Virginia
1 review
0 helpful votes
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It was amazing, arrived on time and was excellent!

Date of experience: May 22, 2020
Virginia
1 review
0 helpful votes
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Website was easy to use and the order came on time and well packaged.

Date of experience: May 22, 2020
Virginia
1 review
0 helpful votes
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Delivery was prompt even with covid-19 delays. Cake was awesome! Would definitely recommend and use again!

Date of experience: May 22, 2020
Virginia
1 review
0 helpful votes
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Good tasted really good and fresh as if I had just got them from there.

Date of experience: May 22, 2020
Virginia
1 review
0 helpful votes
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It arrived perfectly packed and the directions for storage and the freshness and amazingness of the cake was perfect still

Date of experience: May 22, 2020
Virginia
1 review
0 helpful votes
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Order was perfectly packed and arrived in pristine condition - ready to heat and enjoy!

Date of experience: May 22, 2020
Virginia
1 review
0 helpful votes
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Quality of service, delivery to schedule, excellent food preparation and preparation instructions.

Date of experience: May 22, 2020
Virginia
1 review
0 helpful votes
Follow Lauren Z.
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The delivery was as expected and not delayed and the product arrived on time and yummy!

Date of experience: May 22, 2020
Virginia
1 review
0 helpful votes
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I received the food when they said it would arrive.

Date of experience: May 22, 2020
Virginia
1 review
0 helpful votes
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Had initial problems reaching you but after that all went well

Date of experience: May 22, 2020
Virginia
1 review
0 helpful votes
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Goods arrived as planned
May 22, 2020

Goods arrived as planned. Good communication on the processing. Thanks.

Date of experience: May 22, 2020
Virginia
1 review
0 helpful votes
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Pie was delivered to my brother on the day I requested and the quality and everything was perfect.! He loved it!

Date of experience: May 22, 2020
Virginia
1 review
0 helpful votes
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Everything
May 22, 2020

Everything. Delivered next day, great packaging & product. Delicious subs. Have been to Kennebunkport, Philly & Atlantic City despite quarantine thanks to GoldBelly...

Date of experience: May 22, 2020
Virginia
1 review
0 helpful votes
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The cake arrived when you said it would, and it was delicious with good ingredients. And looked awesome

Date of experience: May 22, 2020
Virginia
1 review
0 helpful votes
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On time cold delivery of burgers and best steaks I've ever had.

Date of experience: May 22, 2020
Virginia
1 review
0 helpful votes
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The product from Zola Bakes was amazing. Beautiful and the taste was wonderful

Date of experience: May 22, 2020
Virginia
2 reviews
0 helpful votes
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Good product
June 21, 2020

Good product. Way too long to receive. No
Communication.
Much too expensive shipping, especially given a month to deliver. It was not like that when Russ Daughters handled it.

Date of experience: May 22, 2020
Virginia
2 reviews
0 helpful votes
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I was kept well informed of the delivery and the food was excellent!

Date of experience: May 22, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States