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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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Cake lived up to all the reviews- arrived on time, thawed beautifully, was moist and simply delicious! Probably the best chocolate cake I have had!

Date of experience: May 22, 2020
Virginia
1 review
0 helpful votes
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The order went to my mother and she was thrilled. She said everything tasted like she remembered growing up in the 40's in The Bronx. The pickled herring, the bialy's, the rye bread, everything was great.

Date of experience: May 22, 2020
Virginia
2 reviews
0 helpful votes
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The cake was moist, beautiful, and delicious... everyone loved it!

Date of experience: May 22, 2020
Virginia
1 review
0 helpful votes
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I've ordered from them 3 times now I live it every time

Date of experience: May 22, 2020
Virginia
1 review
0 helpful votes
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The cake I ordered was not as advertised. It was very dry Gave to slice to a few people and no one like it. They all said very dry.

Date of experience: May 22, 2020
Virginia
1 review
0 helpful votes
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Very timely
May 23, 2020

Very timely. Very well informed about the time and place of order. Order arrived in perfect condition

Date of experience: May 22, 2020
Virginia
1 review
0 helpful votes
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Food arrived as was stated, It was delicious. Prices a little an the spendy side, not something I would do often. But it was fun!

Date of experience: May 22, 2020
Virginia
1 review
0 helpful votes
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Ice cream was still cold when it arrived, and it was delicious!

Date of experience: May 22, 2020
Virginia
1 review
0 helpful votes
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Delivery was on time
May 23, 2020

Delivery was on time. The birthday recipient said that there was a choice of defrosting the chocolate birthday cake or letting it thaw in fridge. She liked having those options.

Date of experience: May 22, 2020
Virginia
1 review
0 helpful votes
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Ease to find what I was looking for and the order process

Date of experience: May 22, 2020
Virginia
1 review
0 helpful votes
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Everything! My friend received it and the pictures I got looked so great

Date of experience: May 22, 2020
Virginia
1 review
0 helpful votes
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Delivered on time, well-packaged. Recipient indicated Product was very fresh.

Date of experience: May 22, 2020
Virginia
3 reviews
0 helpful votes
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The icing on the cake was good, and it arrived on time.

Date of experience: May 22, 2020
Virginia
1 review
0 helpful votes
Follow Daniel M.
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It arrived on the day which was requested. The item was delicious and thoroughly enjoyed

Date of experience: May 22, 2020
Virginia
1 review
0 helpful votes
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The cake arrived on time, in perfect condition and it tasted delicious... once it thawed.

Date of experience: May 22, 2020
Virginia
1 review
0 helpful votes
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Food delivered as promised and was packed well. Easy to order and food quality was on point.

Date of experience: May 22, 2020
Virginia
3 reviews
0 helpful votes
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Easy to order
May 22, 2020

Easy to order. Shipping fast and on time. Quality product

Date of experience: May 22, 2020
Virginia
1 review
0 helpful votes
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Shipped on-time, notifications were timely and delivery excellent.

Date of experience: May 22, 2020
Virginia
1 review
0 helpful votes
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The food was great quality and honestly outstanding! Delivery was prompt.

Date of experience: May 22, 2020
Virginia
1 review
0 helpful votes
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It was a birthday gift for my son in New Orleans. His choice. He loved it! Candles and all, he just found the torrone candies. Loved.
Tirimisu birthday cake.

Date of experience: May 22, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States