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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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Shipping was terrific! My son was very pleased with flavor and flake if cherry pie!

Date of experience: May 22, 2020
Virginia
1 review
0 helpful votes
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The cake was delicious! It was delivered in a timely manner and fresh!

Date of experience: May 22, 2020
Virginia
1 review
0 helpful votes
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Delivery on time and food was frozen well within the container

Date of experience: May 22, 2020
Virginia
1 review
0 helpful votes
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Very appreciative of the service. Order was delivered on time, as estimated.

Date of experience: May 22, 2020
Virginia
1 review
0 helpful votes
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Everything was perfect, fresh, on time, packed well, great instructions. I was worried about the condition of the cake because it was upside down when we received it... but literally packed so well not even a single imperfection.

Date of experience: May 22, 2020
Virginia
1 review
0 helpful votes
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Had a little problem get the correct item but it was corrected
Love the granola
BTW can you please let me know what is the sugar content
Thanks

Date of experience: May 22, 2020
Virginia
1 review
0 helpful votes
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On time delivery
May 23, 2020

On time delivery. Bagels were a little crushed and not as fresh as we had hoped.

Date of experience: May 22, 2020
Virginia
1 review
0 helpful votes
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From choosing (the hardest part!) to delivery exactly on time, it went smoothly.

Date of experience: May 22, 2020
Virginia
1 review
0 helpful votes
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The order arrived right on time
May 23, 2020

The order arrived right on time. I was so pleased.! My daughter needed a taste of home while so far from family during this pandemic. Thank you

Date of experience: May 22, 2020
Virginia
1 review
0 helpful votes
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The shipping was the only thing
June 22, 2020

The shipping was the only thing. The pizza was a joke.

Date of experience: May 22, 2020
Virginia
1 review
0 helpful votes
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Last time I ordered an entire dinner it went fine.

Date of experience: May 22, 2020
Virginia
1 review
0 helpful votes
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Easy to order, easy delivery and help tips on how to store and prep.

Date of experience: May 22, 2020
Virginia
1 review
0 helpful votes
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Had my order in record time
May 23, 2020

Had my order in record time. Totally satisfied with my experience

Date of experience: May 22, 2020
Virginia
1 review
0 helpful votes
Follow Kimberly z.
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The cake was delivered on time and was a good quality. My son and daughter in law loved it. I will definitely order from you again. I got a rainbow cake from Carlo's bakery in NY.

Date of experience: May 22, 2020
Virginia
1 review
0 helpful votes
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Everything went well, parents loved the sandwich! Process was very smooth

Date of experience: May 22, 2020
Virginia
1 review
0 helpful votes
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The order was delivered when promised, it was packed perfectly

Date of experience: May 22, 2020
Virginia
1 review
0 helpful votes
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Food was delivered on time and cold with plenty of dry ice left.

Date of experience: May 22, 2020
Virginia
2 reviews
0 helpful votes
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Tracking delivery was helpful
May 23, 2020

Tracking delivery was helpful.
Delivery was as scheduled

Date of experience: May 22, 2020
Virginia
1 review
0 helpful votes
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This was a Mother's Day present but my fault, it came a week later. Russ and Daughter is something my daughters family love, so it was well appreciated.

Date of experience: May 22, 2020
Virginia
1 review
0 helpful votes
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My son is stationed in San Diego, he's a US Navy Doctor. So we sent him a few Maruccas pizzas for his 30th birthday. We are from the Jersey Shore. The delivery arrived as promised and in perfect condition. Great job!

Date of experience: May 22, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States