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The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.
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Shipping was terrific! My son was very pleased with flavor and flake if cherry pie!
The cake was delicious! It was delivered in a timely manner and fresh!
Delivery on time and food was frozen well within the container
Very appreciative of the service. Order was delivered on time, as estimated.
Everything was perfect, fresh, on time, packed well, great instructions. I was worried about the condition of the cake because it was upside down when we received it... but literally packed so well not even a single imperfection.
Had a little problem get the correct item but it was corrected
Love the granola
BTW can you please let me know what is the sugar content
Thanks
On time delivery. Bagels were a little crushed and not as fresh as we had hoped.
From choosing (the hardest part!) to delivery exactly on time, it went smoothly.
The order arrived right on time. I was so pleased.! My daughter needed a taste of home while so far from family during this pandemic. Thank you
The shipping was the only thing. The pizza was a joke.
Last time I ordered an entire dinner it went fine.
Had my order in record time. Totally satisfied with my experience
The cake was delivered on time and was a good quality. My son and daughter in law loved it. I will definitely order from you again. I got a rainbow cake from Carlo's bakery in NY.
Everything went well, parents loved the sandwich! Process was very smooth
The order was delivered when promised, it was packed perfectly
Food was delivered on time and cold with plenty of dry ice left.
My son is stationed in San Diego, he's a US Navy Doctor. So we sent him a few Maruccas pizzas for his 30th birthday. We are from the Jersey Shore. The delivery arrived as promised and in perfect condition. Great job!
Answer: Automated response. Also, i don't like how i have to write 50 characters for a response. Whatever my response isis what my response is.
Answer: Hi Julie! Thanks for reaching out. We proactively monitor all packages and will communicate any possible or actual delays via email directly to you. Please feel free to reach out to us via [email protected] if you have any questions. Thanks!
Answer: They aren't necessarily a scam, but very poor customer service policies. If anything goes wrong with your order, like it did with mine, they just blocked me from their Facebook page so I couldn't leave a review. It's just luck if your order arrives and looks as you would expect and if it doesn't you are out of luck. Just contact local bakeries or restaurants and have them deliver for you, no reason to pay Goldbelly and have a third party who cares nothing about your order throw it around in the back of their truck and deliver it trashed. Goldbelly is unscrupulous and a big risk of wasted money.
Answer: Hi Barbara! Yes, it is the same business- we added the extra L this year. Thanks!
Answer: I received NO credit Goldbelly is not standing behind it.
Answer: Hi Samantha- Goldbely ships the best, most iconic food in the US directly to your door from the very people who produce it. If you have any more questions or are looking for any suggestions please don't hesitate to reach out to us at [email protected] Thanks!
Answer: Hi Karen! Thanks so much for reaching out. We're working on reviews for the individual products, but in the mean time if you have questions on anything or would like any recommendations, please feel free to reach out to our team at [email protected] and we'll help you! Eat Well & Prosper! Capt. Goldbely
Answer: Please follow up again via email, chat or phone for a team member to review so we can further assist.
Answer: Hi there. You can place an order directly on line for the item you wish on www.goldbelly.com. You can also give customer service a call to assist you with placing the order.
Answer: Hi! They are one in the same- though we launched as Goldbely, we added the additional L last year. More L for the same low price :)
Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.

