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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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My delivery was on time and I received a notification letting me know it had arrived

Date of experience: August 18, 2020
Virginia
1 review
0 helpful votes
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Everything went as described, even
August 19, 2020

Everything went as described, even during a world-wide pandemic!

Date of experience: August 18, 2020
Virginia
2 reviews
0 helpful votes
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Shipment came on expected date with food still frozen and dry ice not completely melted. Great job in getting food delivered safe and on time!

Date of experience: August 18, 2020
Virginia
1 review
0 helpful votes
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Lots of variety on your website from all over the country. Fast shipping.

Date of experience: August 18, 2020
Virginia
2 reviews
0 helpful votes
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Everything arrived on time and semi
August 19, 2020

Everything arrived on time and semi frozen in the Vegas hot sun

Date of experience: August 18, 2020
Virginia
1 review
0 helpful votes
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The food was delicious and the delivery came on time.

Date of experience: August 18, 2020
Virginia
2 reviews
0 helpful votes
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It was delivered when you said it would be. Pleasurable since we can't travel to Hawaii to get them. Thank you

Date of experience: August 18, 2020
Virginia
1 review
0 helpful votes
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Food showed, it was great, not a whole lot to add.

Date of experience: August 18, 2020
Virginia
1 review
0 helpful votes
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Everything was great
August 19, 2020

Everything was great... flavor... delivery... ordering experience was so simple... thank you

Date of experience: August 18, 2020
Virginia
1 review
0 helpful votes
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Everything from ordering on the website to delivery.

Date of experience: August 18, 2020
Virginia
1 review
0 helpful votes
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Customer service response was quick and resolved the issue

Date of experience: August 18, 2020
Virginia
1 review
0 helpful votes
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The pie was delivered in pristine condition, not a walnut fell off the pie. Delivered right on time.

Date of experience: August 18, 2020
Virginia
1 review
0 helpful votes
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Nothing went bad in this order and it was really quick.

Date of experience: August 18, 2020
Virginia
2 reviews
0 helpful votes
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Delivered when promised
August 19, 2020

Delivered when promised. Packed well. (Haven't tried steaks yet*)

Date of experience: August 18, 2020
Virginia
1 review
0 helpful votes
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Website clear and easy to navigate
August 19, 2020

Website clear and easy to navigate.
Order received and shipped properly and in a timely fashion.
Since it was a gift, I don't know if the food was as delicious as it looked on the net.

Date of experience: August 18, 2020
Virginia
1 review
0 helpful votes
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The food was excellent
September 30, 2020

The food was excellent. Packaging was awesome, everything arrived cold or frozen.

Date of experience: August 18, 2020
Virginia
1 review
0 helpful votes
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Ice cream sandwiches came perfectly
August 19, 2020

Ice cream sandwiches came perfectly frozen in dry ice and they are delicious!

Date of experience: August 18, 2020
Virginia
1 review
0 helpful votes
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Very prompt delivery
August 18, 2020

Very prompt delivery. Amazing packing. Good communication.

Date of experience: August 18, 2020
Virginia
1 review
0 helpful votes
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Just got the pizzas but they arr see e awesome! Shared them with others. We are awaiting the bagels which I will also share! Great experience so far and excellent products! WooooHooo! We love Chicago deep dish pizza.

Date of experience: August 18, 2020
Virginia
1 review
0 helpful votes
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On time arrival
August 18, 2020

On time arrival. No bruises and evidently quite tasty.

Date of experience: August 18, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States