Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Goldbelly

Goldbelly

3.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Goldbelly?
grey stargrey stargrey stargrey stargrey star

Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
This company does not typically respond to reviews

We monitor reviews for authenticity

Virginia
1 review
0 helpful votes
Follow Kristi W.
Unfollow Kristi W.
Share Review
Report Review

Food was packaged properly considering it would take a few days to arrive.

Date of experience: August 18, 2020
Virginia
1 review
0 helpful votes
Follow Melissa W.
Unfollow Melissa W.
Share Review
Report Review

From order to delivery the process was simple and quick.

Date of experience: August 18, 2020
Virginia
1 review
0 helpful votes
Follow Jason S.
Unfollow Jason S.
Share Review
Report Review

My order arrived still frozen and in perfect condition. Great stuff no complaints.

Date of experience: August 18, 2020
Virginia
1 review
0 helpful votes
Follow Natasha H.
Unfollow Natasha H.
Share Review
Report Review

The food was great & delivery was fast & well packaged

Date of experience: August 18, 2020
Virginia
1 review
0 helpful votes
Follow Luis M.
Unfollow Luis M.
Share Review
Report Review

The package arrived when the website said it would arrive. It all arrived, the box wasn't hit or beaten or ripped.

Date of experience: August 18, 2020
Virginia
1 review
0 helpful votes
Follow Lanny M.
Unfollow Lanny M.
Share Review
Report Review

The delivery time was spot on and the packaging exceeded expectations

Date of experience: August 18, 2020
Virginia
1 review
0 helpful votes
Follow Ronel L.
Unfollow Ronel L.
Share Review
Report Review

Everything went as planned
August 19, 2020

Everything went as planned. The item I ordered was a birthday gift and it arrived on the correct day. She loved it.

Date of experience: August 18, 2020
Virginia
2 reviews
0 helpful votes
Follow Meredith C.
Unfollow Meredith C.
Share Review
Report Review

Everything
August 19, 2020

Everything. Bagels were incredible. Good service and great product.

Date of experience: August 18, 2020
Virginia
1 review
0 helpful votes
Follow Laurie W.
Unfollow Laurie W.
Share Review
Report Review

Food was delicious
August 19, 2020

Food was delicious. It was packed well to stay cold in its journey. Instructions for re-heating worked well.

Date of experience: August 18, 2020
Virginia
1 review
0 helpful votes
Follow Daniela D.
Unfollow Daniela D.
Share Review
Report Review

The lobster was fresh and perfect along with all the fixings!

Date of experience: August 18, 2020
Virginia
1 review
0 helpful votes
Follow Mary M.
Unfollow Mary M.
Share Review
Report Review

Delivery was on time
August 19, 2020

Delivery was on time. We did the small Frog Hollow peaches, and they were excellent.

Date of experience: August 18, 2020
Virginia
1 review
0 helpful votes
Follow Paul R.
Unfollow Paul R.
Share Review
Report Review

Food arrived at time promised and was a huge success with the recipients.

Date of experience: August 18, 2020
Virginia
1 review
0 helpful votes
Follow Pam S.
Unfollow Pam S.
Share Review
Report Review

The order was received by the the gift recipient frozen and in good shape. They enjoyed the hamburgers.

Date of experience: August 18, 2020
Virginia
1 review
0 helpful votes
Follow Joni M.
Unfollow Joni M.
Share Review
Report Review

Received on the date requested
August 19, 2020

Received on the date requested. Cake was delicious and fresh tasting.

Date of experience: August 18, 2020
Virginia
1 review
0 helpful votes
Follow Joseph H.
Unfollow Joseph H.
Share Review
Report Review

Customer service after the fact
August 19, 2020

Customer service after the fact. Super helpful and nice

Date of experience: August 18, 2020
Virginia
2 reviews
0 helpful votes
Follow Suzy L.
Unfollow Suzy L.
Share Review
Report Review

Nothing other than delivered late in the day as indicated.

Date of experience: August 18, 2020
Virginia
2 reviews
0 helpful votes
Follow Helen B.
Unfollow Helen B.
Share Review
Report Review

They taste great
August 19, 2020

They taste great. I didn't find the cooking directions until after I cooked the first one. Would be nice to have directions on the product.

Date of experience: August 18, 2020
Virginia
1 review
0 helpful votes
Follow Debra B.
Unfollow Debra B.
Share Review
Report Review

Super impressed with my delivery!
August 19, 2020

Super impressed with my delivery! Package was coming from the east coast to the far west coast in the dead of summer and it arrived within less than 24 hours still frozen!

Date of experience: August 18, 2020
Virginia
1 review
0 helpful votes
Follow Kimberly A.
Unfollow Kimberly A.
Share Review
Report Review

Frankies Pizza from Miami arrived in perfect, frozen condition to our home near Atlanta. What a great treat to be able to order pizza from a favorite place from our years in Miami.

Date of experience: August 18, 2020
Virginia
1 review
0 helpful votes
Follow Dorothy H.
Unfollow Dorothy H.
Share Review
Report Review

Tasty
August 19, 2020

Tasty. Real crab. Loved it. Loved free shipping. Arrived on time v

Date of experience: August 18, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States