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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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Delivered on date requested
June 16, 2020

Delivered on date requested. Generous portion size. Well packaged. Will definitely order again.

Date of experience: June 16, 2020
Virginia
1 review
0 helpful votes
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It was easy to order and pay
June 16, 2020

It was easy to order and pay.
It came quickly.
It was delicious!

Date of experience: June 16, 2020
Virginia
1 review
0 helpful votes
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Beautiful packaging
June 16, 2020

Beautiful packaging. Great correspondence with Maddy. Loved the free shipping.

Date of experience: June 16, 2020
Virginia
1 review
0 helpful votes
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Customer Service was great
June 16, 2020

Customer Service was great. Product arrived on time!

Date of experience: June 16, 2020
Virginia
1 review
0 helpful votes
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Everything arrived early in the day, frozen solid as promised, my team loved it!

Date of experience: June 16, 2020
Virginia
1 review
0 helpful votes
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We experienced incredible customer service and were very impressed with how "helpful" everyone was

Date of experience: June 16, 2020
Virginia
1 review
0 helpful votes
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Delivery went well
June 16, 2020

Delivery went well. Notifications were good. Packaging was very good. Quality of the food was awesome. I would recommend Goldbelly.

Date of experience: June 16, 2020
Virginia
2 reviews
0 helpful votes
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Cake arrived on time, in tack and in packing materials that protected it.

Date of experience: June 16, 2020
Virginia
1 review
0 helpful votes
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Ordering was efficient and straight forward. The package was delivered as promise.

Date of experience: June 16, 2020
Virginia
1 review
0 helpful votes
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It was fast and easy! The recipients were extremely happy with the surprise.

Date of experience: June 16, 2020
Virginia
1 review
0 helpful votes
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My order was just as described and the best of it's kind.

Date of experience: June 16, 2020
Virginia
1 review
0 helpful votes
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The food was ordered as a gift
June 16, 2020

The food was ordered as a gift. It arrived on schedule and person receiving the food said it was delicious.

Date of experience: June 16, 2020
Virginia
1 review
0 helpful votes
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Product was well received and recipients said they were tasty.

Date of experience: June 16, 2020
Virginia
1 review
0 helpful votes
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Excellent
June 16, 2020

Excellent. New parents really enjoyed their meals. Fresh and delicious and timely.

Date of experience: June 16, 2020
Virginia
2 reviews
0 helpful votes
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Got notice of the gift of Lobster Roll kit and next day it was delivered! Fantastic!

Date of experience: June 16, 2020
Virginia
1 review
0 helpful votes
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Although I was told the items would not arrive on time, they did! Since they were gifts, timing was very important!

Date of experience: June 16, 2020
Virginia
1 review
0 helpful votes
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Delivered on time and delicious! This was for and anniversary present and the recipients loved it.

Date of experience: June 16, 2020
Virginia
1 review
0 helpful votes
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Delivery was right on time
June 16, 2020

Delivery was right on time. And the lobster was fresh and delicious!

Date of experience: June 16, 2020
Virginia
1 review
0 helpful votes
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Great selection of products, rapid reliable service.

Date of experience: June 16, 2020
Virginia
1 review
0 helpful votes
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The items were packaged nicely
June 16, 2020

The items were packaged nicely. The order was correct and handled with care.

Date of experience: June 16, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States