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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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Wow! This cake was unbelievable! My daughter and her friends were so excited when it came. Not only was the cake beautiful, but it was also delicious!

Date of experience: June 16, 2020
Virginia
1 review
0 helpful votes
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Easy website to navigate and there are many appealing choices.

Date of experience: June 16, 2020
Virginia
1 review
0 helpful votes
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The packaging was spot on
June 16, 2020

The packaging was spot on. And the food was Delicious.

Date of experience: June 16, 2020
Virginia
1 review
0 helpful votes
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Everything arrived on time and intact. Every item we've tried was delicious.

Date of experience: June 16, 2020
Virginia
1 review
0 helpful votes
Follow Karlene M.
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Product was packed well and easy to read and follow instructions.

Date of experience: June 16, 2020
Virginia
1 review
0 helpful votes
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Arrived exactly on time
June 16, 2020

Arrived exactly on time. Food was well packed and fresh and delicious.

Date of experience: June 16, 2020
Virginia
1 review
0 helpful votes
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I was able to explore the website and find something new.

Date of experience: June 16, 2020
Virginia
1 review
0 helpful votes
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? Please disregard my brave ious negative comments as listed below. I had another order of fish from final choice at fedex never got the shipment to me. I responded in my original poll regarding that shipment.

Date of experience: June 16, 2020
Virginia
1 review
0 helpful votes
Follow Nathan M.
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The brisket was absolutely excellent. Easy to prep/cook. Ribs were meh.

Date of experience: June 16, 2020
Virginia
1 review
0 helpful votes
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Delivery was on time
June 16, 2020

Delivery was on time... the product was very fresh and delicious

Date of experience: June 16, 2020
Virginia
1 review
0 helpful votes
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Right on time, and flavor beyond anything one could expect. High quality product.

Date of experience: June 16, 2020
Virginia
1 review
0 helpful votes
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Ease of ordering
June 16, 2020

Ease of ordering. Easy to change my message after initial sending. Mia returned by email promptly and corrected my gift message.

Date of experience: June 16, 2020
Virginia
1 review
0 helpful votes
Follow John B.
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Every element of the transaction, ease in ordering to spot on delivery.

Date of experience: June 16, 2020
Virginia
1 review
0 helpful votes
Follow David P.
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Price was very good - even with shipping. Order received right on time and in great condition!

Date of experience: June 16, 2020
Virginia
1 review
0 helpful votes
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Everything, from ordering through
June 16, 2020

Everything, from ordering through delivery to consumption!

Date of experience: June 16, 2020
Virginia
1 review
0 helpful votes
Follow Anne S.
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My package came right on schedule and the pie was in perfect condition.

Date of experience: June 16, 2020
Virginia
1 review
0 helpful votes
Follow Michael T.
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I had used them once and everything was perfect. The next time didn't go smoothly at all. A perishable arrived hot instead of cold. However, their customer service arranged for a refund, so that is good in my book. I will use them again.

Date of experience: June 16, 2020
Virginia
2 reviews
0 helpful votes
Follow Mary H.
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Arrived when scheduled and packaged well. It was a real treat!

Date of experience: June 16, 2020
Virginia
1 review
0 helpful votes
Follow Uta N.
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Ordering was easy; tracking was accurate, delivery was on time. We received one incorrect item and were able to remedy the problem via email in a very efficient and pleasant manner.
We have already placed another order. Great website.

Date of experience: June 16, 2020
Virginia
1 review
0 helpful votes
Follow Joleen F.
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Arrived on time, just as requested, I even moved the date up and received it on time. Food in good condition. Lobster quantity was very generous.

Date of experience: June 16, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States