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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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Everything was just as you said
June 17, 2020

Everything was just as you said. It was all explained well as to what was coming & how to use it etc.

Date of experience: June 16, 2020
Virginia
1 review
0 helpful votes
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Being able to receive food all the way from Hawaii! Never been there before.

Date of experience: June 16, 2020
Virginia
1 review
0 helpful votes
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Everything! Delivered on time
June 17, 2020

Everything! Delivered on time. The pastry was fresh and super yummy!

Date of experience: June 16, 2020
Virginia
1 review
0 helpful votes
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Everything! Smooth ordering process, delivered when promised!

Date of experience: June 16, 2020
Virginia
1 review
0 helpful votes
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Shipment arrived on time
June 17, 2020

Shipment arrived on time. Good quality. Package was in good condition.

Date of experience: June 16, 2020
Virginia
2 reviews
0 helpful votes
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The food quality and shipping process were great! The gift arrived right on time.

Date of experience: June 16, 2020
Virginia
2 reviews
0 helpful votes
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Easy navigating the website
June 17, 2020

Easy navigating the website.
So many choices!
Order-service-delivery-wait time... all excellent!
Food is exceptional and delicious!
Recipient loved the surprise!

Date of experience: June 16, 2020
Virginia
1 review
0 helpful votes
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Man, I was sure how the cake would arrive or how this worked. I could not be more impressed with the presentation of it or the taste. Darn it! I had no intention of finishing the rainbow cake, but we couldn't stop eating it! Best cake ever and well worth it! This made a sad 5th grade graduate super excited and feeling special!

Date of experience: June 16, 2020
Virginia
1 review
0 helpful votes
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Very easy website to navigate
June 16, 2020

Very easy website to navigate. Found just what I was looking for!

Date of experience: June 16, 2020
Virginia
1 review
0 helpful votes
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Everything is perfect
June 16, 2020

Everything is perfect. When I lived in KC I shopped on Strawberry Hill. The Polish Sausage is to die for. Chances are I will order again but there is just me to eat it so it will take a while.

Date of experience: June 16, 2020
Virginia
3 reviews
0 helpful votes
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Product arrived on time, it was
June 16, 2020

Product arrived on time, it was beautiful and looked just like the photos, and was absolutely delicious!

Date of experience: June 16, 2020
Virginia
1 review
0 helpful votes
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Delivery was great
June 16, 2020

Delivery was great. Nye's ice cream sandwiches are delicious.

Date of experience: June 16, 2020
Virginia
1 review
0 helpful votes
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Food was delivered on time and the meal was enjoyable.

Date of experience: June 16, 2020
Virginia
1 review
0 helpful votes
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Good good
June 16, 2020

Good good. Easy to order from favorite restaurants.

Date of experience: June 16, 2020
Virginia
1 review
0 helpful votes
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Cake looked just like the picture and was the perfect temp. To eat.

Date of experience: June 16, 2020
Virginia
1 review
0 helpful votes
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Ordering was easy
June 16, 2020

Ordering was easy. Order delivered quickly. Access to the yummy treats we received from diverse businesses was prompt and oh so convenient.

Date of experience: June 16, 2020
Virginia
1 review
0 helpful votes
Follow Lisa N.
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The options and the pictures are absolutely mind-blowing. Talk about needing a midnight fix for a craving. If you don't live in a city like New York which I live near but not in you can get very frustrated because they're just certain foods and specialties that if you can't get it nothing comes close well gold valley has solved that problem. Not only that there are certain things I love that are actually made better outside the New York area so now it's like yay.

Date of experience: June 16, 2020
Virginia
1 review
0 helpful votes
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Delicious cake
June 16, 2020

Delicious cake. Delivery was on time. We were notified of delivery date in advance. Problem with original shipment was addressed and corrected. Good customer service. Thanks!

Date of experience: June 16, 2020
Virginia
1 review
0 helpful votes
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Easy to order, shipped and received when expected and the product was excellent quality

Date of experience: June 16, 2020
Virginia
2 reviews
0 helpful votes
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The food arrived as promised and was cold.
Started eating the next meal. It was great! Son loves Imos and he lives in Denver.
I ordered it for his birthday.

Date of experience: June 16, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States