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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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The pizzas were delicious and the
August 24, 2020

The pizzas were delicious and the delivery was on time

Date of experience: August 23, 2020
Virginia
1 review
0 helpful votes
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Ease of ordering, wide variety of
August 24, 2020

Ease of ordering, wide variety of selections, fast delivery and great food!

Date of experience: August 23, 2020
Virginia
1 review
0 helpful votes
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Loved it
August 24, 2020

Loved it. We would not necessarily order food from you- but will definitely watch for more meal kits that have an online cooking class- especially with a top level chef, like Chef Izard.

Date of experience: August 23, 2020
Virginia
1 review
0 helpful votes
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The food was so fresh and perfect! Great birthday surprise

Date of experience: August 23, 2020
Virginia
1 review
0 helpful votes
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Was pleased eiWas very pleased with
August 24, 2020

Was pleased ei

Was very pleased with the crab cakes and the packaging

Date of experience: August 23, 2020
Virginia
1 review
0 helpful votes
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The rhubarb pie was excellent
August 24, 2020

The rhubarb pie was excellent. Haven't had one since I lived in Minnesota many, many years ago and this lived up to my good memories! Pie came in as expected and not delayed and was still cool in the packaging.

Date of experience: August 23, 2020
Virginia
2 reviews
0 helpful votes
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Quality of the product
August 24, 2020

Quality of the product. Ordering was easy and efficient. Shipment was very quick, right on time. Packaging was just right.

Date of experience: August 23, 2020
Virginia
1 review
0 helpful votes
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Good selection, easy to order, delivered on time, well packaged.

Date of experience: August 23, 2020
Virginia
1 review
0 helpful votes
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The banana pudding was delivered on time and fresh! It was supposed to be for my brother, but his entire family enjoyed it!

Date of experience: August 23, 2020
Virginia
1 review
0 helpful votes
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We ordered the lobster rolls
August 23, 2020

We ordered the lobster rolls. Food was delivered fresh. It was so delicious. Can't wait to order it again.

Date of experience: August 23, 2020
Virginia
1 review
0 helpful votes
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Shipping was very quick, website for user friendly.

Date of experience: August 23, 2020
Virginia
1 review
0 helpful votes
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Easy experience
August 23, 2020

Easy experience. Prompt customer service when I had a question. Order delivered in a timely way.

Date of experience: August 23, 2020
Virginia
1 review
0 helpful votes
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We order every few weeks and we receive the product as described... on time! And well wrapped and cooled

Date of experience: August 23, 2020
Virginia
1 review
0 helpful votes
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Live in New Orleans
August 23, 2020

Live in New Orleans. Used this as a gift for my parents and it was a huge hit since they used to live here too. Recommended goldbelly to a bunch of LA expats and they feel the same way. Loved it

Date of experience: August 23, 2020
Virginia
1 review
0 helpful votes
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Everything - easy to order, delivery on time. That's as good as can be expected.

Date of experience: August 23, 2020
Virginia
1 review
0 helpful votes
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Packaging was excellent
August 23, 2020

Packaging was excellent. Food was great. Loved the virtual cooking demo. Appreciated the social media love

Date of experience: August 23, 2020
Virginia
1 review
0 helpful votes
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I got my East Carolina BBQ delivered
August 23, 2020

I got my East Carolina BBQ delivered from NC to Northern CA on a 104 degree day and the ice packs were still super cold and the bbq arrived cold and delicious!

Date of experience: August 23, 2020
Virginia
1 review
0 helpful votes
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Delicious
August 23, 2020

Delicious. Easy to prepare. Ingredients were great

Date of experience: August 23, 2020
Virginia
1 review
0 helpful votes
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Fast service, well packaged, and simplified instructions for good prep.

Date of experience: August 23, 2020
Virginia
2 reviews
0 helpful votes
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Perhaps the shipping and preparing the product to ship to my home was excellent. The cheesecake was fantastic, delicious, and good for anytime of the day. I would recommend this cheesecake to anyone.

Date of experience: August 23, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States