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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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Everything was exactly as advertised and the food was delicious. We immediately placed another order!

Date of experience: August 23, 2020
Virginia
1 review
0 helpful votes
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I enjoy getting special things from around the country.

Date of experience: August 23, 2020
Virginia
1 review
0 helpful votes
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Delivery time
August 24, 2020

Delivery time... quality was perfectly fitted to what I hoped it would be

Date of experience: August 23, 2020
Virginia
1 review
0 helpful votes
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Arrival of the date requested, the food was of quality %

Date of experience: August 23, 2020
Virginia
1 review
0 helpful votes
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Delivery, packaging, product quality, promptness, accuracy of order

Date of experience: August 23, 2020
Virginia
1 review
0 helpful votes
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The deliveries I got were well packaged and quite prompt. Still waiting on the 3rd order.

Date of experience: August 23, 2020
Virginia
1 review
0 helpful votes
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This order the food came frozen instead of spoiled like my first order.

Date of experience: August 23, 2020
Virginia
1 review
0 helpful votes
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I mean, nobody else offers this business model, so you've kinda got the market cornered. But with this particular order, the food got here on time, the directions were clear, and everything was tasty.

Date of experience: August 23, 2020
Virginia
1 review
0 helpful votes
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The order arrived at stated date, carb cakes delicious!

Date of experience: August 23, 2020
Virginia
1 review
0 helpful votes
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What went well is that the order arrived at my door the next day from across the country.

Date of experience: August 23, 2020
Virginia
2 reviews
0 helpful votes
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Ordering was super-easy
August 24, 2020

Ordering was super-easy. I got my bagels in just a few days!

Date of experience: August 23, 2020
Virginia
1 review
0 helpful votes
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Packaging was so nice!
Ordering was easy.
Shipping was prompt
Cake was pretty

Date of experience: August 23, 2020
Virginia
1 review
0 helpful votes
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Food is delivered quickly and quality is as if purchased directly from vendor, not as for me 2000 miles away

Date of experience: August 23, 2020
Virginia
2 reviews
0 helpful votes
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This was the second time I ordered the cheesecake it was for my friends birthday everyone loved it now they're all going to order it

Date of experience: August 23, 2020
Virginia
1 review
0 helpful votes
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Great packaging and the cooking lesson was amazing!

Date of experience: August 23, 2020
Virginia
1 review
0 helpful votes
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The product delivered was so fresh and cold. It delivered when said it would.

Date of experience: August 23, 2020
Virginia
1 review
0 helpful votes
Follow Sarah L.
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Food was delicious, well packed and arrived on time.

Date of experience: August 23, 2020
Virginia
1 review
0 helpful votes
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The ordering process was straight forward and quick. My order arrived in a timely fashion. Great food and great service! I'll be ordering again.

Thanks

Date of experience: August 23, 2020
Virginia
1 review
0 helpful votes
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The food was delicious and ready to eat. Came cold Exactly when it was supposed to

Date of experience: August 23, 2020
Virginia
2 reviews
0 helpful votes
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Delivered on time in 115 degree heat, but nice and cold.

Date of experience: August 23, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States