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Goldbelly Reviews Summary
The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.
This summary is generated by AI, based on text from customer reviews
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BBQ we ordered arrived on time and was in good condition.
Food, choices, website and communication. All great!
The cake was amazing and showed up in perfect condition
I sent this to my Dad for father's day. He was surprised and enjoyed very much! I will buy again. Thank you! Next time I probably get the bread loaves for me and my husband..
Customer service to resolve shipping issue. Product was perfect.
The cake still looked like a cake, it arrived when it was stated. It was a great cake!
Prompt, a promo code and amazing choices thank you
Arrived on time. Peaches were packed beautifully and needed just a couple of days to ripen. They were delicious.
It was delivered on time to the recipient, and they mentioned how well it was packed.
Delivery arrived on time and packed well. The food was delicious and a great surprise to the recipient. Would highly suggest Goldbelly and Duff's Buffalo Wings!
Pizzas were amazing and delivered the exact day it said it would
The ice cream was delivered in a timely fashion, still frozen.
There were no problems with the order or delivery. It was very convenient. It's encouraging to see you care enough to enquire how it went.
Everything went well. The photos and selection were plentiful. Excellent directions and explanations. I was kept notified all during the process. The products were perfect and as described.
It is very easy to order online. The food I have purchased has been excellent and is well packed. Your responses to my questions have been quickly answered.
Delivery was on time and food was incredibly fresh.
It was still cold and delivered to my front door on time.
Everything did. Arrived on time, was well packaged and food was perfect...
Was delivered as scheduled. Fruit was fresh and tasty.
Ease of ordering, speed of delivery. When I was thrown off the site (I don't believe it was Goldbelly's problem) I ended up with a double order, sent a request to cancel one, and it was cancelled immediately with confirmation.
From the business
Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members