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Goldbelly

3.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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Received on day I was told it would be here. Food items were very cold, even in this hot Arizona sun.

Date of experience: June 24, 2020
Virginia
1 review
0 helpful votes
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Fast service and quick expediting a replacement order.

Date of experience: June 24, 2020
Virginia
1 review
0 helpful votes
Follow Larry V.
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Food quality was fantastic, service and speed excellent

Date of experience: June 24, 2020
Virginia
1 review
0 helpful votes
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Everything arrived exactly when they said it would and the food was delicious and just what we hoped for!

Date of experience: June 24, 2020
Virginia
1 review
0 helpful votes
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Delicious and fresh
June 24, 2020

Delicious and fresh. Nothing got destroyed in transit!

Date of experience: June 24, 2020
Virginia
1 review
0 helpful votes
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Arrived promptly, packaged well and the key lime pie tasted great!

Date of experience: June 24, 2020
Virginia
1 review
0 helpful votes
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Food was awesome
June 24, 2020

Food was awesome. Everything arrived when it should and was certainly enjoyed.

Date of experience: June 24, 2020
Virginia
1 review
0 helpful votes
Follow Rachael F.
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The cheesecake arrived just as described on the website, and was delicious!

Date of experience: June 24, 2020
Virginia
1 review
0 helpful votes
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The peaches arrived in great shape and boy, do they taste great! Thanks

Date of experience: June 24, 2020
Virginia
1 review
0 helpful votes
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Notified of shipping efficiently, and my product arrived promptly!

Date of experience: June 24, 2020
Virginia
1 review
0 helpful votes
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Wasn't late, which is good
June 24, 2020

Wasn't late, which is good. Wanted it there before Father's Day and it all worked out.

Date of experience: June 24, 2020
Virginia
1 review
0 helpful votes
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I love the price point on most of your food offerings. The deliveries almost always come on time.

Date of experience: June 24, 2020
Virginia
1 review
0 helpful votes
Follow Tara G.
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Everything shipped on time
June 24, 2020

Everything shipped on time. The food was in great condition and it tasted great.

Date of experience: June 24, 2020
Virginia
1 review
0 helpful votes
Follow Hae S.
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The food came when scheduled and fresh and wrapped very well!

Date of experience: June 24, 2020
Virginia
1 review
0 helpful votes
Follow Barry M.
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Delivery was prompt considering the climate we're in.

Date of experience: June 24, 2020
Virginia
1 review
0 helpful votes
Follow Danielle H.
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Everything! Easy to order, arrived on time and well packaged.

Date of experience: June 24, 2020
Virginia
2 reviews
0 helpful votes
Follow Erica D.
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The cake was perfect! I was worried since it came frozen, but once it thawed it was so moist and delicious! Will be ordering again

Date of experience: June 24, 2020
Virginia
1 review
0 helpful votes
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Items arrived on time and were as described in the offering.

Date of experience: June 24, 2020
Virginia
1 review
0 helpful votes
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Packaging was beautiful
June 24, 2020

Packaging was beautiful. Dry Ice was still cold when order arrived. Cheesecake was delicious

Date of experience: June 24, 2020
Virginia
2 reviews
0 helpful votes
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What a unique service! I love the ideas for food gifts that you offer. I will use your service often!

Date of experience: June 24, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States