Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Goldbelly

Goldbelly

3.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Goldbelly?
grey stargrey stargrey stargrey stargrey star

Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
This company does not typically respond to reviews

We monitor reviews for authenticity

Virginia
1 review
0 helpful votes
Follow Linda H.
Unfollow Linda H.
Share Review
Report Review

Everything went well from the order to the delivery to the wonderful lobster rolls

Date of experience: June 23, 2020
Virginia
1 review
0 helpful votes
Follow Candyce F.
Unfollow Candyce F.
Share Review
Report Review

The order process, the order was
June 24, 2020

The order process, the order was correct, the timing was fast!

Date of experience: June 23, 2020
Virginia
1 review
0 helpful votes
Follow Gina L.
Unfollow Gina L.
Share Review
Report Review

Everything was delicious and arrived on time. The directions to prepare the food were clear and easy to follow. I can't wait to order again

Date of experience: June 23, 2020
Virginia
1 review
0 helpful votes
Follow Lizzi C.
Unfollow Lizzi C.
Share Review
Report Review

The ordering was easy
June 24, 2020

The ordering was easy. I loved being able to pick the delivery date. The food was almost like being in the restaurant.

Date of experience: June 23, 2020
Virginia
1 review
0 helpful votes
Follow Shannon P.
Unfollow Shannon P.
Share Review
Report Review

Company overall is great but my recent order was awful

Date of experience: June 23, 2020
Virginia
1 review
0 helpful votes
Follow Lori P.
Unfollow Lori P.
Share Review
Report Review

It was delicious & it arrived actually 1 day sooner

Date of experience: June 23, 2020
Virginia
1 review
0 helpful votes
Follow Daphne B.
Unfollow Daphne B.
Share Review
Report Review

Food was yummy and when I had to cancel service was excellent.

Date of experience: June 23, 2020
Virginia
1 review
0 helpful votes
Follow Raven R.
Unfollow Raven R.
Share Review
Report Review

Every thing was on point
June 24, 2020

Every thing was on point. The shipping, packaging, taste, cost!

Date of experience: June 23, 2020
Virginia
1 review
0 helpful votes
Follow Richard S.
Unfollow Richard S.
Share Review
Report Review

Very good
June 24, 2020

Very good. Got what I order and got it a day early.

Date of experience: June 23, 2020
Virginia
1 review
0 helpful votes
Follow Magruder M.
Unfollow Magruder M.
Share Review
Report Review

Delivered on time and was delicious. Made a great father's day present.

Date of experience: June 23, 2020
Virginia
1 review
0 helpful votes
Follow Martie M.
Unfollow Martie M.
Share Review
Report Review

Easy to make the order
June 24, 2020

Easy to make the order. Great slow very (timely and food was delicious)!

Date of experience: June 23, 2020
Virginia
1 review
0 helpful votes
Follow william q.
Unfollow william q.
Share Review
Report Review

Order was delivered on time and the key lime was delicious as reported to me by my 98 year old dad. He really enjoyed it. Very happy with gold belly. Thank you

Date of experience: June 23, 2020
Virginia
1 review
0 helpful votes
Follow Ida H.
Unfollow Ida H.
Share Review
Report Review

Customer service with quick response, product (lobster roll) is really good, quality is very good, already introduce to many friends!

Date of experience: June 23, 2020
Virginia
1 review
0 helpful votes
Follow Rebecca O.
Unfollow Rebecca O.
Share Review
Report Review

Delivery was right on time, package was in great condition

Date of experience: June 23, 2020
Virginia
1 review
0 helpful votes
Follow Jerry W.
Unfollow Jerry W.
Share Review
Report Review

First, you guys had EXACTLY what I was looking for... second the website is super easy to navigate and finally the product delivered was everything we wanted! Thank you, thank you THANK YOU!

Date of experience: June 23, 2020
Virginia
1 review
0 helpful votes
Follow Kate N.
Unfollow Kate N.
Share Review
Report Review

Easy to use website, first time customer buying as gift.
Packing and shipping delivered perfect pies.
Feedback from recipients was that all arrived perfectly intact and delicious!

Date of experience: June 23, 2020
Virginia
1 review
0 helpful votes
Follow Patrick J.
Unfollow Patrick J.
Share Review
Report Review

The lobster roll kits were a gift for my dad. He loved them. The lobster arrived to a small town in northern Minnesota on time, very cold, and very fresh.

Date of experience: June 23, 2020
Virginia
1 review
0 helpful votes
Follow Olivia F.
Unfollow Olivia F.
Share Review
Report Review

Cake arrived right on time, actually early. It was in perfect condition and my daughter and children loved the cake. It was bigger than I imagined and beautifully decorated.

Date of experience: June 23, 2020
Virginia
1 review
0 helpful votes
Follow Jennifer D.
Unfollow Jennifer D.
Share Review
Report Review

It came on time and my gift recipient said everything was delicious!

Date of experience: June 23, 2020
Virginia
1 review
0 helpful votes
Follow Al K.
Unfollow Al K.
Share Review
Report Review

Order was delivered right on time and in good condition.

Date of experience: June 23, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States