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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
Follow Amanda P.
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The cake was moist, delicious, and beautiful. It was a father's day gift and my husband loved it. My son loved it even more.

Date of experience: June 23, 2020
Virginia
1 review
0 helpful votes
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Arrived on time and the recipients said it looked and tasted great

Date of experience: June 23, 2020
Virginia
1 review
0 helpful votes
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Convenience of having food election all on one website. Ease of ordering and delivery on time.

Date of experience: June 23, 2020
Virginia
1 review
0 helpful votes
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Easy to deal with
June 24, 2020

Easy to deal with. Customer service was responsive and easy to deal with when I made an error in the order. Food was delivered nicely packed and on time. Perfect!

Date of experience: June 23, 2020
Virginia
1 review
0 helpful votes
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Every part of this transaction was excellent. Ordering was easy. Was informed when item was shipped. Arrived on time in great condition. The Cioppino was excellent. Will order again. Great job!

Date of experience: June 23, 2020
Virginia
1 review
0 helpful votes
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I love goldbelly
July 24, 2020

I love goldbelly.com

However, the pies tracker said they were delivered Thursday. Site said Friday at the latest when I ordered them and they didn't arrive until Saturday. Being a perishable item. I am concerned the quality wasn't as promised. They were a fathers day gift so I didn't eat them. My dad's review was average. Not what I expected from a product goldbelly.com supports.

Date of experience: June 23, 2020
Virginia
1 review
0 helpful votes
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Ordering was so easy and my order
June 24, 2020

Ordering was so easy and my order shipped and was delivered in 2 days!

Date of experience: June 23, 2020
Virginia
1 review
0 helpful votes
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Everything! It got to its destination a day ahead of schedule which was perfect! Was easy and my dad loved his pie!

Date of experience: June 23, 2020
Virginia
1 review
0 helpful votes
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Delivery was actually a day earlier than it was estimated when I placed the order. The tracking system was very easy to use. We ordered Big Bob Gibson's BBQ. I was born in Decatur, AL and my family frequented the restaurant. Since I now live in El Paso, TX until now I could only get this deliciousness when we made a trip back home. It has been some years since my last visit. Thank you for a taste of home. Goldbelly is amazing.

Date of experience: June 23, 2020
Virginia
1 review
0 helpful votes
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Delivery was as promised
June 24, 2020

Delivery was as promised. Quality was outstanding.

Date of experience: June 23, 2020
Virginia
2 reviews
0 helpful votes
Follow Kate L.
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My order was a gift to family members living across the country from me. Although I didn't get to see/eat it in person (bagels, lox, cream cheese), I know the order arrived promptly and the recipients loved everything about it.

Date of experience: June 23, 2020
Virginia
1 review
0 helpful votes
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Packaging was great and it arrived on requested day.

Date of experience: June 23, 2020
Virginia
1 review
0 helpful votes
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I sent a gift of Chicago deep dish pizza from My Pi Pizza to a relative. Thankfully, it was packaged very well on dry ice, and was still frozen when received at the end of day, next day shipment. My relative loved this food gift! I would buy Mi Pi Pizza again, and also try other food gifts from Goldbelly. I'm very happy with this purchase.

Date of experience: June 23, 2020
Virginia
1 review
0 helpful votes
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Everything! So pleased with the customer service and the food.

Date of experience: June 23, 2020
Virginia
1 review
0 helpful votes
Follow Rowena U.
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The gluten free cake delivered on time and was packaged well. The cake was delicious.

Date of experience: June 23, 2020
Virginia
1 review
0 helpful votes
Follow Stephen R.
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It was super easy to find what I was looking for and to place an order. It was really helpful that I was able to schedule delivery for a certain date. This helped get the order here in time for a special birthday celebration.

Date of experience: June 23, 2020
Virginia
1 review
0 helpful votes
Follow Lorena R.
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We received our shipment from the other side of the country on time, perfectly packed and iced, I had no concerns about the temperature it arrived at (it was seafood) and they did not forget about the note! I will definitely be ordering from this site in the future and u have already reccomended it to friends

Date of experience: June 23, 2020
Virginia
1 review
0 helpful votes
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The quality has been excellent for everything I've bought.

Date of experience: June 23, 2020
Virginia
1 review
0 helpful votes
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Great experience! Shipped quickly and arrived sooner then expected! My son loved all the flavors I sent him!

Date of experience: June 23, 2020
Virginia
1 review
0 helpful votes
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Well packaged, delivered right on the dot, delicious. Rhubarb pie was a surprise for Father's Day, he loved it. We can't get rhubarb here in south Louisiana.

Date of experience: June 23, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States