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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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Everything
June 24, 2020

Everything. Fast shipping, ice was still frozen, everything was packaged well, instructions were clear and easy!

Date of experience: June 23, 2020
Virginia
1 review
0 helpful votes
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Delivery a day early! And good packed well, fresh!

Date of experience: June 23, 2020
Virginia
1 review
0 helpful votes
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I have ordered Brownies and Pizza/Meatballs off of Goldbelly. Both were very good quality products and we have thoroughly enjoyed. Easy to order and many options to choose from.

Date of experience: June 23, 2020
Virginia
1 review
0 helpful votes
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Everything was perfect
June 24, 2020

Everything was perfect. Easy to use site. Arriving on time.
Moist, very good

Date of experience: June 23, 2020
Virginia
1 review
0 helpful votes
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Very simple to order, came in a timely manner, easy instructions to follow, incredible food.

Date of experience: June 23, 2020
Virginia
1 review
0 helpful votes
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Delivered on time
June 24, 2020

Delivered on time. Packaging was still cold. Food was very good.

Date of experience: June 23, 2020
Virginia
1 review
0 helpful votes
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You were recommended to me from a friend who has ordered multiple times. I ordered this as a gift for my father. He loved the idea, said everything was packed perfect, cold and delicious! For me: it was easy, you shipped fast and a wonderful gift idea!

Date of experience: June 23, 2020
Virginia
1 review
0 helpful votes
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Everything went well
June 24, 2020

Everything went well. Impressed with the overnight shipping for a food item we would otherwise probably never get to try.

Date of experience: June 23, 2020
Virginia
2 reviews
0 helpful votes
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Shipping included and a coupon were huge wins for this daughter on a budget!

Date of experience: June 23, 2020
Virginia
1 review
0 helpful votes
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Delivery was quick
July 24, 2020

Delivery was quick. Peaches looked superb, put them in a paper bag like suggested and then into the refrigerator. But, most of the peaches were still hard and fruit was not juicy. We were looking forward to a delicious peach and were we disappointed.

Date of experience: June 23, 2020
Virginia
1 review
0 helpful votes
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Everything
June 24, 2020

Everything. Was very easy, and happy with the product.

Date of experience: June 23, 2020
Virginia
1 review
0 helpful votes
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Easy to navigate site
Responsive
Appreciated the shipping updates
Excellent product... successfully ordered from 5 vendors for Christmas... all recipients were Pleased with their food gifts.
Did the same for Fathers Day, and each was happy with his gift.

Date of experience: June 23, 2020
Virginia
1 review
0 helpful votes
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My order was shipped promptly & arrived on the day expected!

Date of experience: June 23, 2020
Virginia
1 review
0 helpful votes
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Delivery was on time & product arrived in great condition

Date of experience: June 23, 2020
Virginia
1 review
0 helpful votes
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Everything
June 24, 2020

Everything. Delivered on time; easy instructions; and the food was delicious.
It was supposed to be dinner for 4 but we had enough for 7-8

Date of experience: June 23, 2020
Virginia
1 review
0 helpful votes
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It was so easy to find what I was looking for and send it to my parents for a treat. The cake was absolutely terrific and it arrived on time.

Date of experience: June 23, 2020
Virginia
1 review
0 helpful votes
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Everything
June 24, 2020

Everything. Easy, no problems. Easy to understand and the pictures were appetizing.

Date of experience: June 23, 2020
Virginia
1 review
0 helpful votes
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Easy ordering, easily changed my order delivery date, no issues whatsoever!

Date of experience: June 23, 2020
Virginia
1 review
0 helpful votes
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Everything! Received in a timely manner. They loved everything :)

Date of experience: June 23, 2020
Virginia
1 review
0 helpful votes
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We loved our Russ & Daughters bagel, lox, coffee & Babka cake shipment. So fresh and delicious! Our coffee mug arrived broken and I asked if they could send a new mug. Well they wen't above and beyond and sent an entire new shipment! I'm overwhelmed! Thank you!

Date of experience: June 23, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States