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The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.
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Arrived a day earlier then stated, well packaged, and the cake was fresh.
App was easy to understand, easy to schedule delivery dates, lots of choices
Food arrived fresh. Product was delicious. $60.00 for two pizzas is pretty expensive for a poor public employee like myself. My budget would force me to rarely use Goldbelly, otherwise, I would use it three days a week. Wonderful site, great idea!
The Key Lime Pie was amazing and disappeared in one sitting.,
Delivery was quick. Items packed to arrive fresh and cold. The pork tenderloin sandwiches are yummy. Very close to what he remembers as a kid in Illinois.
It came too early. Its was ridiculously over priced and very small and it was higher on one side then the other. The cake was average at best, actually dry. Definately not worth $89.
Delivery, product taste, ease, happiness of the Father's Day recipient
My orders were delivered quickly and with care! I'm from CT. Originally so I have high standards for pizza! So far the pizzas I've tried are ok but I'm still hunting for the best and closest to NY or CT. Quality pizzas.
Ordering was easy - items arrived earlier than expected and was a nice taste from home!
Delivery on schedule- pie made me the new favorite daughter:-))
Everything, the package was even delivered a day early and really made my dad's Father's Day special! Really appreciate it!
Ability to choose from so many different types of foods. Worth the price for special occasions.
The cake shipped well! Came as scheduled! Was delicious and moist, and was decorated beautifully!
Everything, items were fresh and delicious, well-packaged and enjoyed by all!
Answer: Automated response. Also, i don't like how i have to write 50 characters for a response. Whatever my response isis what my response is.
Answer: Hi Julie! Thanks for reaching out. We proactively monitor all packages and will communicate any possible or actual delays via email directly to you. Please feel free to reach out to us via [email protected] if you have any questions. Thanks!
Answer: They aren't necessarily a scam, but very poor customer service policies. If anything goes wrong with your order, like it did with mine, they just blocked me from their Facebook page so I couldn't leave a review. It's just luck if your order arrives and looks as you would expect and if it doesn't you are out of luck. Just contact local bakeries or restaurants and have them deliver for you, no reason to pay Goldbelly and have a third party who cares nothing about your order throw it around in the back of their truck and deliver it trashed. Goldbelly is unscrupulous and a big risk of wasted money.
Answer: Hi Barbara! Yes, it is the same business- we added the extra L this year. Thanks!
Answer: I received NO credit Goldbelly is not standing behind it.
Answer: Hi Samantha- Goldbely ships the best, most iconic food in the US directly to your door from the very people who produce it. If you have any more questions or are looking for any suggestions please don't hesitate to reach out to us at [email protected] Thanks!
Answer: Hi Karen! Thanks so much for reaching out. We're working on reviews for the individual products, but in the mean time if you have questions on anything or would like any recommendations, please feel free to reach out to our team at [email protected] and we'll help you! Eat Well & Prosper! Capt. Goldbely
Answer: Please follow up again via email, chat or phone for a team member to review so we can further assist.
Answer: Hi there. You can place an order directly on line for the item you wish on www.goldbelly.com. You can also give customer service a call to assist you with placing the order.
Answer: Hi! They are one in the same- though we launched as Goldbely, we added the additional L last year. More L for the same low price :)
Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.

